Published on 07-06-10
As Europe's festival season gets underway, the UK European Consumer Centre
has issued a warning to UK consumers to keep their wits about then when
purchasing festival tickets, particularly on the "secondary ticket
market". This refers to tickets which are not allocated by event
organisers or by other recognised primary ticket houses and can be particularly
appealing to fans desperate to get tickets for events already sold out through
the usual channels.
Jed Mayatt, manager at the UK ECC said: "A 'sold-out' event means it s
sold out. But for some, the temptation of a website still offering
tickets will be too great, even if it is at inflated prices".
"In many cases, these tickets will never be delivered. Most terms
and conditions state tickets will arrive just before the event, but if this
doesn't happen, the seller may be long gone and the consumer would have little
protection. Redress then becomes very difficult".
A leaflet outlining potential problems and offering practical advice is
available to download