To open up access to legal online content, the Commission plans to simplify
copyright clearance, management and cross-border licensing. It also wants
to make electronic payments and invoicing easier and to simplify online dispute
The strategy reinforces the EU commitments in the area of broadband access.
The key target is to have internet speeds of 30 Mbps or above for all
European citizens by 2020, with half European households subscribing to
connections of 100Mbps or higher so the Commission wants to encourage
investment in broadband and fibre-based networks
Over half of Europeans (250 million) use the internet every day, but another
150 million (some 30 per cent) have never used it and Europe's education and
training systems have not kept up with the ICT skills needed in today's digital
job market. The Digital Agenda will increase and upgrade the skills of every
EU citizen, irrespective of age and social background.
There is a need to invest in the smart use of technology and the
exploitation of information to seek solutions to reduce energy consumption,
support ageing citizens, empower patients and improve online access for people
with disabilities. By 2015 patients could have access to their online
medical records wherever they were in the EU. The Agenda will also boost
energy saving ICT technologies like Solid State Lighting technology (SSL) that
uses 70% less energy than standard lighting systems.
Despite EU measures on roaming, consumers are still dissuaded from using
mobile phone services abroad because of the higher prices compared to charges
for the same service in their own member state, and particularly for data
Many Europeans are wary of new technologies out of concern for privacy so to
help users feel safer online, the Commission will seek tougher rules to protect
personal data and improve the
eYou guide - the digital guide to rights online - to make it more practical
and user-friendly. The Digital Agenda will boost people's confidence to use the
internet by ensuring a better coordinated European response to cyber-attacks,
identity theft and spam. An EU-wide online resolution system for eCommerce
transactions will also be created.
The plan also calls for more creative use of IT solutions for issues such as
climate change and population ageing.
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