The measures aim to protect people from "bill shocks" for surfing
the Internet with their mobile phones and laptops while travelling in EU
countries other than their country of residence. Consumers who have concerns or
encounter problems should contact their national regulator –
Ofcom for the UK.
The EU rules for data-roaming are a follow-up to measures which
reduced the price for sending text messages or for making calls while
travelling within the EU by as much as 70%. These rules also set a maximum of
how much companies can charge each other for data transfer – savings which
should in turn bring down the price for surfing the Internet while abroad.
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