"Even if 999 is the national emergency number, the 112 number is
important for the many Brits who travel to other parts of the EU every year.
They need to know that wherever they go, they can dial the same number to get
help. And it's free of charge from both fixed and mobile phones", added
Sarah Lambert, Head of the European Commission Representation in the UK.
In 2009 EU rules and initiatives improved access to information about the
location of the caller. Thanks to technologies like "push" or
"pull" location systems, call centres in 20 EU countries now give
emergency services this vital information almost instantly. Although many
citizens face language problems while calling 112 abroad, member states say
their emergency centres can handle 112 calls at least in English.
How the 112 works in the UK: