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Passenger rights

Special adviser Kuneva's campaign on passenger rights

Meglena Kuneva is a former Commissioner for consumer protection who now acts as special adviser on passenger rights to Vice-President Siim Kallas. Since 2010 she has been travelling throughout Europe to raise awareness of passenger rights and will continue to do so until June 2012. During her visits, Ms Kuneva personally meets stakeholders such as Heads of National Enforcement Bodies (NEBs), passenger rights mediators, organisations representing passengers and disabled persons, as well as the transport industry and tourism companies to discuss the application of EU air and rail passenger rights in Member States.

Since March 2012 Ms Kuneva has been appointed as an Honorary President of the European Citizen Action Service (ECAS). This association sets out to empower citizens and civil society in the European Union with the aim of removing obstacles for European citizens in asserting their rights.

Ms Kuneva has an academic background in law, with a particular emphasis on environmental issues and human rights. Her political career started in June 2001 when she was elected a Member of the Bulgarian Parliament, becoming deputy Minister of Foreign Affairs, later Minister of European Affairs, and Chief Negotiator for the EU accession process. She has also served as a Special Representative at the Convention on the Future of Europe in 2002/03. Ms Kuneva was appointed as the European Commissioner for Consumer Affairs in January 2007, when Bulgaria joined the European Union, until February 2010.