Summaries of legislation
Policy and other related documents
List of bus terminals [475 KB] designated by the Member States where disabled persons and people with reduced mobility can receive appropriate assistance.
Enquiry and complaint forms
Passengers can obtain information on how to exercise their rights through the EU enquiry form for road passengers.
National Enforcement Bodies
National Enforcement Bodies (NEB) [274 KB] for road transport have to guarantee the good application of Regulation 181/2011 and passengers can lodge a complaint with them if believe their rights were not respected.