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Passenger rights

National exemptions from the scope of Regulation 1371/2007 on rail passenger rights

In principle, the Regulation applies to all rail journeys and services throughout the EU provided by one or more licensed railway undertakings.

However, Member States may, on a transparent and non-discriminatory basis, grant:

  • an exemption for their purely domestic railway services for a period of no longer than five years, which may be renewed twice for a maximum of five years on each occasion (making a maximum of 15 years);
  • a permanent exemption for urban, suburban and regional services;
  • an exemption for a period of five years, which may be renewed, in case of rail services a significant part of which is operated outside the Community.

Nonetheless, certain provisions of the Regulation will be mandatory for all kinds of railway services within the European Union and cannot be derogated from: rules on availability of tickets, through tickets and reservations (Art 9); liability of railway undertakings for passengers and their luggage (Art 11); minimum level of insurance for railway companies (Art 12); right to transport of passengers with reduced mobility (Art 19); information on accessibility of rail services (Art 20(1)); and obligations on passengers' personal security (Art 26).

The table below provides information about granted or intended national exemptions of which Member States have informed the Commission. The table also indicates to what Articles of the Regulation the exemptions refer to, if applicable.

The Commission constantly updates this information based on contributions from Member States. Some Member States are still considering the adoption of exemptions to the approbation of some provisions of Regulation (EC) 1371/2007. Therefore, at this stage, the Commission cannot guarantee that the information on its Europa website is at any time complete and up to date.

In case of doubt, please contact the National Enforcement Body for the Rail Passenger Rights Regulation (NEB Rail) for the country concerned.

Summary table - Information on national exemptions pdf - 61 KB [61 KB]