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Regulatory bodies

A Regulatory Body is to be established/set up in every Member State.

The main task of the Regulatory Body is to ensure a fair and non-discriminatory access to the rail network and services. The legal basis for the creation and competence of the Regulatory Body can be found in Article 10.7 of Directive 2001/12/EC and in Articles 30 and 31 of Directive 2001/14/EC.

Organisational independence

The Regulatory Body is a body independent from any infrastructure manager, charging body, allocation body or applicant. It is independent in its organisation, legal structure, funding and in its decision making. Decisions taken by the Regulatory Body shall be subject to judicial review.

Main tasks

The Regulatory Body shall be an appeal body in relation to decisions taken by an infrastructure manager or a railway undertaking regarding discriminatory access conditions.

Any applicant or interested party may lodge a complaint with the Regulatory Body if it feels that it has been treated unjustly, has been subject to discrimination or injured in any other way.

The Regulatory Body shall ensure that the charges set by the infrastructure manager are non-discriminatory. It shall supervise any negotiation between an applicant and an infrastructure manager on the level of the charges and intervene if necessary.

The Regulatory Body shall monitor the competition in the rail services market. In its monitoring function it shall decide on complaints or on its own initiative on appropriate measures to correct undesirable developments.

The Regulatory Body shall have the right to request relevant information from the infrastructure manager, applicants and any third party involved within the Member State concerned, which must be supplied without undue delay.

Co-operation

At European level and with the help of the European Commission, the Regulatory Bodies shall exchange information about their work and decision-making principles and practices with the aim to develop a common approach in order to avoid conflicting decisions.

List of Regulatory bodies

NationalityOrganisationAddress /
Phone / Fax /
E-mail / Web
  ATSchienen-Control Gmbh
(monitoring) 
Schienen-Control Kommission
(complaints)
Praterstrasse 62-64 – 1020 Vienna
Austria

Tel: +43 1 5050707-10
Fax: +43 1 5050707-17
office@scg.gv.at
www.schienencontrol.gv.at
  BEDienst Regulering van het Spoorwegvervoer en van de Exploitatie van de Luchthaven Brussel-Nationaal / Service de Régulation du Transport Ferroviaire et de l'Exploitation de l'Aéroport de BruxellesCCN
Vooruitgangsstraat/
Rue du Progrès 80
B-1030 Brussel/Bruxelles

Tel :+32 2 277 45 23
Fax : +32 2 277 42 70
info@regul.be
www.regul.be
  BGRailway Administration Executive Agency

5, Gurko Str.
1080 Sofia
Bulgaria

Tel : +359 2 940 94 27
Fax : +359 2 987 67 69

iaja@mt.government.bg
www.iaja.government.bg

  CZThe Rail AuthorityDrazni urad
Wilsonova 8
CZ-121 06 Praha 2
The Czech Rebublic

Tel: +42 0 224 229 937
Fax: +42 0 972 241 831
kodym@ducr.cz
www.ducr.cz
  DEBundesnetzagentur / Federal Network Agency for Electricity, Gas, Telecommunications, Post and RailwayTulpenfeld 4,
DE-53113 – Bonn
Germany

Tel. : +49 228 14 7100
Fax : +49 228 14 6713
ref-701@bnetza.de
info@bnetza.de
www.bundesnetzagentur.de
  DKJernbanenævnet
Danish Railway Regulatory Body

Gammel Mønt 4, 1
DK-1117 København K
Denmark

Tel: +45 6093 48 01 / +45 7226 70 87
mailto:info@jernbanenaevnet.dk
www.jernbanenaevnet.dk
 

  EE

Estonian Competition Authority (Konkurentsiamet)

Auna 6
EE-10317 Tallinn
Estonia

Tel: +372 667 2400
Fax : +372 667 2401
info@konkurentsiamet.ee
  ELRegulatory Authority for Railways (RAS)

4, Anthimou Gazi street
GR-105 61 Athens
Greece

Tel: +30 210 3728160-162
Fax: +30 210 3232178
info@ras-el.gr
www.ras-el.gr

  ESComité de Regulacion Ferroviara - CRF

Paseo de la Castellana 67,
ES-28071 Madrid
Spain

Tel: +34 915 97 9924
Fax: +34 915 97 9342
jmsanchez@fomento.es

  FIFinnish Transport Safety Agency (Finnish Rail Agency)PO Box 320
FIN-00101 Helsinki
Finland

Tel: +358 20 776 76 11
Fax: +358 20 776 76 30
kirjaamo@trafi.fi
www.trafi.fi
  FR

Autorité de Régulation des Activités Ferroviaires (ARAF)

57 Bd Demorieux - BP 21045
FR- 72 001 LE MANS Cedex 1
France

Tel: +33 2 43 20 64 30
Fax: +33 2 43 24 78 23
mcaf@equipement.gouv.fr
www.regulation-ferroviaire.fr/
  HUNational Transport Authority
Department of Railway Regulation
Terez krt. 62,
1066 Budapest,
Hungary

Tel: +36 1 815 96 73
office@nkh.gov.hu
www.nkh.gov.hu
  IENo RB 
  ITUfficio per la Regolazione dei Servizi FerroviariVia dell'Arte, 16
IT-00144 Roma - Pal. A - II piano
Italy

Tel: +39 06 590 830 88
Fax: +39 06 590 842 31
ursf@mit.gov.it
  LTCompetition CouncilA. Vienuolio Str. 8,
LT-01104 Vilnius,
Lithuania

Tel:  +370 5 262 77 97
Fax: +370 5 212 64 92  
  LU

Institut Luxembourgeois de Régulation

45, allée Scheffer
L - 2520 Luxembourg

Tel.: +352 45 88 451
Fax: +352 45 88 4588
www.ilr.lu

  LV

Public Utilities Commission (PUC)

 

 

  

 

 

State Railway Administration of Latvian Republic

55 Brivibas Street
LV-1010 Riga,
Latvia

Tel: +371 670 972 00
Fax: +371 670 972 77
sprk@sprk.gov.lv
www.sprk.gov.lv  

 

Riepnieku str. 2
LV-1050 Riga,
Latvia

Tel: +371 672 33 225
Fax: +371 672 33 205
vda@vda.gov.lv
www.vda.gov.lv

  NLNMa Nederlandse MededingingsautoritetP O Box 16326
NL-2500 BH
The Hague
Netherlands

Tel: +31 70 330 1764
Fax: +31 70 330 3370
info@nmanet.nl
www.nmanet.nl
  PLOffice for Rail TransportUl. Chalubinskiego 4
00-928 Warszawa
Poland

Tel: +48 22 626 80 11
utk@utk.gov.pl
www.utk.gov.pl
  PTInstituto da Mobilidade e dos Transportes terrestres
URF - Unidade de Regulação Ferroviária

Av das Forças Armadas, 40
PT - 1649-022 Lisboa
Portugal

Tel: +351 21 794 92 06
Fax: +351 21 794 92 72

www.urf.imtt.pt

  RORailway Supervision CouncilPiaţa Presei Libere, nr. 1, corp D1,
Sector 1, Cod Poştal 013701, Bucureşti,
Oficiul Poştal 33
Tel: +40 21 405 44 51
Fax: +40 21 318 26 17
consiliul.feroviar@consiliulconcurentei.ro
www.consiliulferoviar.ro
  SETransportstyrelsen - Swedish Transport AgencyBox 14,
SE-781 21 Borlänge,
Sweden

Tel: +46 243 24 69 00
Fax: +46 243 24 69 99
jarnvag@transportstyrelsen.se
www.transportstyrelsen.se
  SIPost and Electronic Communications Agency of the Republic of Slovenia (APEK)P.O. Box 418
SI - 1001 Ljubljana
SLOVENIA

Tel: +386 1 583 63 00
Fax: +386 1 511 11 01
info.box@apek.si  
  SKRailway Regulatory Authority (URZD)Urad pre Regulaciu zeleznicnej dopravy
Mileticova 19
820 05 Bratislava
Slovakia

Tel: +421 2 50255 284
Fax: +421 2 55568 002
urzd@urzd.sk  
www.urzd.sk
  UKOffice of Rail RegulationOne Kemble Street,
London,WC2B4AN
United Kingdom

Tel: +44 20 7282 2000
Fax: +44 20 7282 2040
agnes.bonnet@orr.gsi.gov.uk
www.rail-reg.gov.uk
 

OBSERVERS

 
  CHRailways Arbitration Commission RACO
Schiedskommission im Eisenbahnver SKE
Monbijoustr. 51 A,
3003 Berne
Switzerland

Tel : +41 31 322 55 84
Fax : +41 31 323 54 75
info@ske.admin.ch 
www.ske.admin.ch
  HRRail Market Regulatory AgencyJurišićeva 19/2
HR-10000 Zagreb
Croatia

Phone : + 385 1 4878 500
Fax : + 385 1 4878 515
e-mail : artzu@artzu.hr
web : http://www.artzu.hr
  MKRailway Regulatory Agency (RRA)Mito Hadzivasilev 11052
1000 Skopje
Macedonia

Tel/fax : +389 2 3220 407
www.arpz.mk
  NOThe Norwegian Railway AuthorityP O Box 7113 St. Olavs plass
NO-0130 Oslo
Norway

Tel: +47 22 99 59 00
Fax: +47 22 99 59 03
post@sjt.no
www.sjt.no  

Tel: +47 22 24 90 90
Fax: +47 22 24 95 70
postmottak@sd.dep.no
(UK)Channel Tunnel Intergovernmental Commission
Office of Rail Regulation

1 Kemble Street
London WC2B 4AN
United Kingdom
(FR)Channel Tunnel Intergovernmental Commission
Secrétariat Général au Tunnel sous la Manche

Tour Voltaire
1 Place des Degrés
92055 Paris la Défense Cedex
France
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Last update: 02/04/2012 | Top