Question asked by Franz Obermayr (NI)
(25 October 2013)
Subject: Air passenger rights
According to critical media reports, the planned amendments in the area of air passenger rights significantly reduce the current level of protection for passengers. According to the Commission's proposal, passengers would have the right to apply for compensation only in the event of a longer delay than is currently the case. This would mean that a passenger would have to wait five hours before he or she was even entitled to any compensation. Moreover, other entitlements, such as compensation payments in the event of overbooking or cancellation of a flight, which are regulated in the current Regulation from 2004, are no longer provided for in the revised version.
1. What is the Commission's position with regard to these criticisms?
2. Delays ought to fall within the airlines' sphere of risk, not in that of the passengers, as it is surely least reasonable to expect passengers to anticipate any potential problems (technology, weather conditions, strikes, etc.) that could affect the flight time. How does the Commission justify the fact that passengers will now have to put up with delays of up to five hours without suitable compensation?
3. Cancellations and overbooked flights also fall within the sphere of risk of the airlines. How can passengers simply accept these losses without appropriate compensation?
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