The Regulation defines the different types of coach and bus service and the specific requirements they must fulfil to access the market:
- regular services, which require a national authorisation issued by a competent authority;
- special regular services (e.g. the transport of workers or schoolchildren), which shall not require a national authorisation, if covered by a contract between the organiser and the transport operator;
- occasional services (e.g. the transport of a group of young people to a concert in another Member State, or a one-off tourist trip), which only require a journey form;
- own-account transport and related authorisations and rules, which are exempt of the authorisation system, but require a certificate issued by the Member State in which the vehicle is registered.
Cabotage operations (national passenger transport operations carried out by non-resident operators), is also governed by Regulation (EC) 1073/2009 as of 4 December 2011. Any carrier who operates road passenger transport services and who holds a Community licence can operate cabotage operations for the following services: special regular services, covered by a contract between the organiser and the carrier; occasional services; and regular services, in the course of a regular international service.
Public passenger transport services are governed by Regulation (EC) No 1370/2007 . This regulation aims at providing guidance on how competent authorise may act in the field of public passenger transport to guarantee the provision of this service of general interest. It also regulates how public procurement should be organised.
The European Parliament and Council reached on 1 December 2010 an agreement on the rights of passengers travelling by bus and coach . A set of basic passenger rights including non-discrimination, adequate information to passengers, in particular those with reduced mobility, apply to all passengers. Additional rights (assistance, accommodation, compensation, etc.) will be granted to passengers travelling long distances (more than 250 km).