As these distribution channels might influence the consumer choice, a 1989 Regulation (No 2299/89), last amended in 2009, ensures that air services by all airlines are displayed in a non-discriminatory way on the travel agencies' computer screens.
Regulation 80/2009 entered into force on 29 March 2009. In comparison to the previous EU legislation on the same subject, technological (developments linked to the internet) and market developments (airlines' direct sales to consumers) allowed for a substantial simplification of the legislative framework by giving more flexibility to CRSs and air carriers to negotiate booking fees and fare content. Regulation 80/2009 nevertheless maintained safeguards that protect against potential competitive abuses by airlines owning or controlling a CRS (parent carriers). It also introduced enhanced rules for the protection of passenger/personal data.
Policy and other related documents
Explanatory note with regard to the definition of a ‘parent carrier’ in Regulation (EC) No 80/2009 of the European Parliament and of the Council on a Code of Conduct for computerised reservation systems and repealing Council Regulation (EEC) No 2299/89