Navigation path

Additional tools

    Profile of registrant

Bureau Européen des Unions de Consommateurs

Identification number in the register: 9505781573-45
Registration date: 29/10/2008 13:05:00

The information on this entity was last modified on: 16/10/2014 15:53:47
The date of the last annual update was: 16/10/2014 14:00:07

This entry follows the format of the previous Register. It will be changed to the new format when the entity makes the next update.
Next update due latest on: 27/04/2015

    Registrant : Organisation or self-employed individual

Bureau Européen des Unions de Consommateurs



    Section of registration

III - Non-governmental organisations

Non-governmental organisations, platforms and networks and similar

    Contact details

Rue d'Arlon, 80
Brussels B-1040

(+322) 7431590


e-mail adress:

    Person with legal responsibility

Ms  Monique Goyens

Director general

    Person in charge of EU relations

Ms  Ursula  Pachl

Deputy Director General

    Goals / remit

BEUC investigates EU decisions and developments likely to affect consumers, with a special focus on eight areas identified as priorities by our members: energy and sustainability, group actions, health, food (including food safety, labelling and fight against obesity), safety of products, financial services, consumer contracts and consumer rights in the digital world.

In 2013 our members include 40 well respected, independent national consumer organisations from some thirty European countries. BEUC acts as a sort of “embassy” for these organisations in Brussels and our main task is to represent our members and defend the interests of all Europe’s consumers. Through BEUC, the national consumer organisations are able to speak out with one voice.

BEUC is committed to transparency about EU interest representation. BEUC believes that this register fails basic transparency standards and that it does not provide EU lobbying transparency. When registering, we have therefore chosen to give all relevant information that we consider necessary for lobbying transparency. A credible EU lobbying transparency register should include names of individual lobbyists and the issues that they try to influence, provide precise and comparable financial information on lobbying, and have effective sanctions to ensure the accuracy and completeness of the information disclosed. In an effort to arrive at a more objective way of calculating lobbying expenditures, we follow guidelines that result from consultations with public interest organisations, professionals working on lobby transparency as well as experts of US lobby disclosure legislation. Our registration is therefore providing a more comprehensive calculation of our lobbying expenses, and a list of those who, on behalf of BEUC, carry out activities with the objective of influencing the policy formulation and decision-making processes of the European institutions.

Our registration is based on the guidelines for transparent registration developed by the Civil Society Contact Group and ALTER-EU ( which can be accessed at:



BEUC's activities cover a wide range of EU policies affecting the interest of European consumers.

According to our workprogramme, we work on food, financial services, consumer and passenger rights , digital environment, consumer enforcement and redress, energy, safety, health and sustainability as well as on international trade;

    Number of persons involved in the activities described in the box above


22 persons employed by BEUC spend most of their time on activitities related to interest representation. The names of these persons are as listed below ( EP acreddited ) plus BEUC's Director General, Ms Monique Goyens.

    Persons accredited for access to European Parliament premises

First name Surname Start Date End Date
Camille Jacqueline PERRIN 25/07/2014 23/07/2015
Angeliki Malizou 25/07/2014 23/07/2015
Léa Auffret 14/02/2015 12/02/2016
Jörg MÜHLENHOFF 21/01/2015 19/01/2016
Anne Marie Paule FILY 24/09/2014 22/09/2015
Ilaria Passarani 23/09/2014 19/09/2015
Pauline Castres 23/09/2014 19/09/2015
Elisavet Sergiadou 20/09/2014 18/09/2015
Pauline Constant 04/07/2014 02/07/2015
Christopher CARROLL 13/06/2014 11/06/2015
Greg Van Elsen 18/02/2015 16/02/2016
Guillermo Beltrà Navarro 23/09/2014 19/09/2015
Farid ALIYEV 14/02/2015 12/02/2016
Sylvia Maurer 24/09/2014 22/09/2015
Ursula PACHL 23/09/2014 19/09/2015
Nuria Rodríguez Murillo 31/07/2014 29/07/2015
Agustin Reyna 13/02/2015 11/02/2016
John Phelan 18/02/2015 16/02/2016
Johannes Nikolaus Kleis 18/02/2015 16/02/2016
Monika Stajnarova 19/02/2015 17/02/2016
Aristea THEMELI 19/03/2015 17/09/2015

    Fields of interest

  • Agriculture and Rural Development
  • Audiovisual and Media
  • Budget
  • Competition
  • Consumer Affairs
  • Culture
  • Development
  • Economic and Financial Affairs
  • Education
  • Employment and Social Affairs
  • Energy
  • Enlargement
  • Enterprise
  • Environment
  • Fisheries and Aquaculture
  • Food Safety
  • General and Institutional Affairs
  • Home Affairs
  • Information Society
  • Internal Market
  • Justice and Fundamental Rights
  • Public Health
  • Regional Policy
  • Research and Technology
  • Sport
  • Taxation
  • Trade
  • Trans-European Networks
  • Transport
  • Youth

    Membership and affiliation


Verein für Konsumenten-information - VKI(1),
Association Belge des Consommateurs - Test Achats – Test Aankoop(1),
Cyprus Consumers' Association(1),
Bulgarian National Consumers Association - BNAP(1),
Fédération Romande des Consommateurs - FRC CH(1),
Verbraucherzentrale Bundesverband(1),
Forbrugerrådet - FR(1),
Estonian Consumers Union - ETL - Eesti Tarbijakaitse Liit(1),
Organizacion de Consumidores y Usuarios - OCU(1),
Confederacion de Consumidores y Usuarios - CECU(1),
Consommation, Logement et Cadre de Vie - CLCV(1),
Union Fédérale des Consommateurs - UFC - Que Choisir(1),
Consumers' Protection Center - KEPKA(1),
Association for the Quality of Life - E.K.PI.ZO(1),
National Association for Consumer Protection in Hungary - NACPH - OFE(1),
Consumers' Association of Ireland - CAI(1),
Neytendasamtökin - NS(1),
Union Luxembourgeoise des Consommateurs - ULC(1),
Latvia Consumer Association - PIAA(1),
Consumers’ Organisation of Macedonia - OPM(1),
Ghaqda tal-Konsumaturi - CA Malta(1),
Consumentenbond - CB(1),
Forbrukerrådet - FR-NO(1),
Associação Portuguesa para a Defesa do Consumidor - DECO(1),
Polish Consumer Federation National Council - FK(1),
Association of Polish Consumers - SKP(1),
Romanian Association for Consumers’ Protection – APC Romania(1),
Sveriges Konsumenter - The Swedish Consumers’ Association(1),
Zveza Potrošnikov Slovenije - ZPS(1),
ZSS - Association of Slovak Consumers(1),
Arbeiterkammer - AK(1),
Stiftung Warentest(1),
TEST Czech association of consumers(1),
Kuluttajaliitto – Konsumentförbundet ry(1),
Kilpailu- ja kuluttajavirasto (KKV)(1),
Consumatori Italiani per l'Europa (CIE)(1),
National Federation of Associations for Consumer Protection in Hung(1),
Alliance of Lithuanian Consumer Organisations(1)


BEUC maintains close contacts with our “big sister”, the international consumer organisation, Consumers International (CI). BEUC also plays an active role in the TransAtlantic Consumer Dialogue (TACD), which is designed to promote contacts and exchanges with our colleagues in the US. Our aim, in close collaboration with Consumers International, is to reinforce consumerism and to get the voice of European consumers heard at world level.

    Financial data

01/2013  -  12/2013

3,458,348 €

1,566,625 €

262,158 €

1,304,467 €



1,891,723 €


1,739,410 €

152,313 €

1,500,000  € - 1,750,000  €

BEUC’s expenses for interest representation activities in the year 2013 amount'd to 1 500 000,- € (43,4 % of our total budget).

These expenses were calculated according to guidelines agreed by the civil society contact group:

BEUC would also like to underline that the amounts indicated under the heading “public funding” have to be submitted to the following breakdown :
Operational budget: 1 304 467,- €
Budget for projects : 262 158,- €
These projects have been granted to BEUC as a result of competitive calls for tender/proposals issued by the European Commission. The major part of the funding related to these projects is linked to reimbursement of direct expenses (such as travel and accommodation expenses of participants to training programs, meeting facilities, documentation for participants, trainers, etc.. This major part is not to be considered as a source of income to BEUC.

    Code of conduct

By its registration the organisation has signed the Transparency Register Code of Conduct.