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    Profile of registrant

Bureau Européen des Unions de Consommateurs

Identification number in the register: 9505781573-45
Registration date: 29/10/2008 13:05:00

The information on this entity was last modified on: 10/04/2017 13:37:05
The date of the last annual update was: 10/04/2017 13:37:05
Next update due latest on: 10/04/2018

    Registrant : Organisation or self-employed individual

Bureau Européen des Unions de Consommateurs


a.i.s.b.l. (not for profit - internat. association)

    Section of registration

III - Non-governmental organisations

Non-governmental organisations, platforms and networks and similar

    Contact details

Rue d'Arlon, 80
Brussels B-1040


    Person with legal responsibility

Ms  Monique Goyens

Director general

    Person in charge of EU relations

Ms  Ursula Pachl

Deputy Director General

    Goals / remit

BEUC, The European Consumer Organisation, is a non-governmental organisation whose job it is to bring the voice of Europe’s consumers to the European Union legislative institutions of Commission, Parliament and Council.

We have a membership of 43 independent national consumer organisations from 31 European countries. BEUC acts as the umbrella group in Brussels for these organisations and our main task is to represent our members and defend the interests of all Europe’s consumers.

BEUC was created on 6 March 1962 by the consumer organisations of Belgium, Luxembourg, France, the Netherlands, Italy and Germany. After working together for a number of years, these organisations decided to create a European association, based in Brussels.

BEUC was a pioneer, one of the first lobbying organisations to set up base in the European capital in a bid to influence the decision-making process. To do this, we receive funding from our members, a grant from the European Union and we execute specific projects.

BEUC is acknowledged as a trustworthy representative by both decision-makers and opponents alike, thanks in particular to the collective skills, knowledge and expertise of our member organisations. BEUC is fortunate to benefit directly from their experience and day-to-day contact with consumers at grass roots level. What is more, anyone dealing with BEUC can be sure that the position we present has received the backing of the most representative national consumer organisations. Through BEUC, these organisations are able to speak out with one voice.

BEUC supports the empowerment of consumers through competitive markets, but complemented by health and safety safeguards. Only safe products and services, which do not put at risk our health, future generations or the environment, should be available on the EU market. In addition, regulatory measures must protect their economic and legal interests.

Our prioritised topics are: Consumer Rights; Enforcement and Redress; Digital Rights; Energy; Financial Services; Food; Sustainability; Trade;


    Specific activities covered by the Register

BEUC’s priorities are :

Financial Services:
• Banking services
• Financial supervision & regulation
• Investor protection
• Payment services

• Cloning and novel food
• Food information
• Food safety
• Food sustainability
• Health and nutrition claims

Consumer Rights & Enforcement;
• Passenger rights
• Alternative Dispute Resolution
• Collective redress
• Consumer Rights Directive
and REFIT of the consumer aquis
• E-commerce
• Enforcement and competition law
• Unfair commercial practices and contract terms

Digital Rights;

• Copyright
• Digital Single market
• Google Antitrust Investigation
• Privacy and personal data protection
• Telecoms Single Market
Collaborative economy


• Ecodesign & Energy label
• Ecolabel
• Sustainable mobility


• Energy consumer rights
• Energy markets
• Renewable energy

We also work on


• Clinical trials
• eHealth
• Medical devices
• Pharmaceuticals
• Access to Medicines


• Chemicals
• Nanotechnology
• Product safety


For further information, please see our website:


Euro Retail Payments Board
GEAR 2030
REFIT Stakeholder Platform

ECCG (European Consultative Consumer Group)
Consultative Commission on Industrial Change (CCMI) - EESC
TTIP Advisory Group
Stakeholder consultation group for the Fitness Check of EU consumer and marketing law (DG JUSTICE AND CONSUMERS)
Observatory on IPR infringements (OHIM)
DG JUST GPSD Committee
Consumer Safety Network
EU Ecodesign Consultation Forum
EU Ecolabelling Board
Task Force on EU Ecolabel and Hazardous Chemicals
Strategic Task Force on EU Ecolabel Uptake
Task Force EU Ecolabel Communication
GEAR2030 High Level Group & several sub-working groups
Sustainable Transport Forum
Connected Cars and Automated Driving Executive Roundtables - DG CNECT
DG JUSTICE Working Group on Consumers as energy market actors
ENTSO-E Advisory Council
Advisory Group on the Food Chain, Animal & Plant Health (DG SANCO)
o WG on food information to consumers
o WG on REFIT of Health Claims regulation
o Plenary meeting of the advisory group on the food chain, animal and plant health
EU Platform for action on diet, physical activity and health
EFSA stakeholder Platform
DG AGRI civil dialogue group on Poultry meat and Eggs
EU Platform on Food Losses and Food Waste.
European Medicines Agency patients and consumers working party
Stakeholder forum of the EU Joint Action on health technology assessment (DG SANTE)
eHealth stakeholder group (DG CONNECT)
European Medicines Agency Management Board
Financial Services User Group
EBA Stakeholder Group
ESMA Stakeholder Group
EIOPA Insurance and Reinsurance Stakeholder Group

EU Ecolabel Ad Hoc Working Group on Copying and Graphic Paper, Newsprint and Tissue Paper
Ecolabel Ad Hoc Working Group – Footwear
Ecolabel and Green Public Procurement Ad Hoc Working Group – Furniture
Ecolabel and Green Public Procurement Ad Hoc Working Group – “Electronic Displays”
Ecolabel Ad Hoc Working Group – Soil Improvers and Growing Media
Ecolabel and Green Public Procurement Ad Hoc Working Group – Computers and Laptops
Ecolabel Ad Hoc Working Group – Light sources
Ecolabel Ad Hoc Working Group – Wooden Floor coverings
Ecolabel Ad Hoc Working Group – Tourist Accommodation services
Ecolabel Sub Working Group – Hazardous substances
European Commission Expert Group on Cloud-Computing contracts (DG JUSTICE),
Euro Retail Payments Board (Technical working group)
Payment Systems Market Expert Group
ECUG – Euro Cash Users Group



BEUC's activities cover a wide range of EU policies affecting the interest of European consumers.

According to our workprogramme, we work on consumer and passenger rights , digital environment, consumer enforcement and redress, energy, food, financial services, sustainability, safety, health and as well as on international trade;

    Number of persons involved in the activities described in the box above

75%: 31  



31 persons who work for BEUC spend most of their time on activitities related to interest representation. The names of these persons are as listed below ( EP acreddited ) plus BEUC's Director General, Ms Monique Goyens.

    Persons accredited for access to European Parliament premises

First name Surname Start Date End Date
Farid ALIYEV 23/01/2017 13/01/2018
Léa AUFFRET 21/02/2017 06/02/2018
Jean Allix 11/11/2016 10/11/2017
Mercè Almuni Calull 09/06/2017 06/06/2018
Guillermo BELTRÀ NAVARRO 20/07/2017 17/07/2018
Christopher CARROLL 20/07/2017 13/07/2018
Pauline CONSTANT 01/12/2016 30/11/2017
Emma Calvert 23/01/2017 13/01/2018
Francesca Cattarin 23/01/2017 13/01/2018
Anne Marie Paule FILY 15/09/2016 13/09/2017
Frederico GUIMARÃES LOBATO OLIVEIRA DA SILVA 23/01/2017 13/01/2018
Patrycja Gautier 23/01/2017 13/01/2018
Johannes Nikolaus KLEIS 23/01/2017 13/01/2018
Augusta MACIULEVICIUTE 23/01/2017 13/01/2018
Aline MAIGRET 20/07/2017 17/07/2018
David MARTIN RUIZ 25/04/2017 20/04/2018
Sylvia MAURER 20/07/2017 17/07/2018
Pelle MOOS 01/12/2016 30/11/2017
Alessandra Marino 27/07/2017 25/07/2018
Blanca Morales Bailon 20/03/2017 17/03/2018
Martin Mordechaj Martin 21/02/2017 07/09/2017
Ursula PACHL 20/07/2017 14/07/2018
Ilaria PASSARANI 15/09/2016 13/09/2017
Camille Jacqueline PERRIN 17/09/2016 14/09/2017
Sébastien Pant 25/04/2017 13/04/2018
Agustin REYNA 23/01/2017 13/01/2018
Laurens Rutten 15/09/2016 13/09/2017
Christoph SCHMON 25/04/2017 13/04/2018
Elisavet SERGIADOU 15/09/2016 13/09/2017
Monika STAJNAROVA 21/02/2017 06/02/2018
Greg VAN ELSEN 23/01/2017 13/01/2018

    Fields of interest

  • Agriculture and Rural Development
  • Audiovisual and Media
  • Budget
  • Climate Action
  • Communication
  • Competition
  • Consumer Affairs
  • Culture
  • Development
  • Economic and Financial Affairs
  • Education
  • Employment and Social Affairs
  • Energy
  • Enlargement
  • Enterprise
  • Environment
  • Fisheries and Aquaculture
  • Food Safety
  • General and Institutional Affairs
  • Home Affairs
  • Information Society
  • Internal Market
  • Justice and Fundamental Rights
  • Public Health
  • Regional Policy
  • Research and Technology
  • Sport
  • Taxation
  • Trade
  • Trans-European Networks
  • Transport
  • Youth

    Membership and affiliation


Verein für Konsumenten-information - VKI(1),
Association Belge des Consommateurs - Test Achats – Test Aankoop(1),
Cyprus Consumers' Association(1),
Bulgarian National Consumers Association - BNAP(1),
Fédération Romande des Consommateurs - FRC CH(1),
Verbraucherzentrale Bundesverband(1),
Forbrugerrådet - FR(1),
Estonian Consumers Union - ETL - Eesti Tarbijakaitse Liit(1),
Organizacion de Consumidores y Usuarios - OCU(1),
Confederacion de Consumidores y Usuarios - CECU(1),
Consommation, Logement et Cadre de Vie - CLCV(1),
Union Fédérale des Consommateurs - UFC - Que Choisir(1),
Consumers' Protection Center - KEPKA(1),
Association for the Quality of Life - E.K.PI.ZO(1),
National Association for Consumer Protection in Hungary - NACPH - OFE(1),
Consumers' Association of Ireland - CAI(1),
Neytendasamtökin - NS(1),
Union Luxembourgeoise des Consommateurs - ULC(1),
Latvia Consumer Association - PIAA(1),
Consumers’ Organisation of Macedonia - OPM(1),
Ghaqda tal-Konsumaturi - CA Malta(1),
Consumentenbond - CB(1),
Forbrukerrådet - FR-NO(1),
Associação Portuguesa para a Defesa do Consumidor - DECO(1),
Polish Consumer Federation National Council - FK(1),
Association of Polish Consumers - SKP(1),
Romanian Association for Consumers’ Protection – APC Romania(1),
Sveriges Konsumenter - The Swedish Consumers’ Association(1),
Zveza Potrošnikov Slovenije - ZPS(1),
ZSS - Association of Slovak Consumers(1),
Arbeiterkammer - AK(1),
Stiftung Warentest(1),
TEST Czech association of consumers(1),
Kuluttajaliitto – Konsumentförbundet ry(1),
Kilpailu- ja kuluttajavirasto (KKV)(1),
Consumatori Italiani per l'Europa (CIE)(1),
National Federation of Associations for Consumer Protection in Hung(1),
Alliance of Lithuanian Consumer Organisations(1)
Citizens Advice
SOS Poprad ( Slovakia)


BEUC maintains close contacts with our “big sister”, the international consumer organisation, Consumers International (CI). BEUC also plays an active role in the TransAtlantic Consumer Dialogue (TACD), which is designed to promote contacts and exchanges with our colleagues in the US. We contribute to the work of the Better Regulation Watchdog.

    Financial data

01/2016  -  12/2016

2,250,000 € - 2,499,999 €

4,407,524 €

2,153,600 €

753,600 €

Consumer Champion Project, Cojef project, Ecodesign project, Ecolabel project, FSUG

1,400,000 €

Operational Grant for European Consumer Organisation

2,253,924 €

437,831 €

1,745,895 €

70,198 €

BEUC’s expenses for interest representation activities in the year 2016 amount'd to 2 300 000,- € (52,2 % of our total budget).

These expenses were calculated according to guidelines agreed by the civil society contact group:

    Code of conduct

By its registration the organisation has signed the Transparency Register Code of Conduct.