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Profile of registrant

Bureau Européen des Unions de Consommateurs

Identification number in the register: 9505781573-45
Registration date: 29/10/08 13:05:00

The information on this organisation was last modified on 16/10/14 15:53:47
The date of the last annual update was 16/10/14 14:00:07

Registrant : Organisation or self-employed individual

Name/company name: Bureau Européen des Unions de Consommateurs
Acronym: BEUC
Legal status: a.i.s.b.l.
Website address:


Section: III - Non-governmental organisations
and more precisely: Non-governmental organisations, platforms and networks and similar

Person with legal responsibility

Surname, Name: Mrs  Monique Goyens
Position: Director general

Permanent person in charge of EU relations

Surname, Name: Mrs  Ursula  Pachl
Position: Deputy Director General

Contact details:

Contact details of organisation's head office: 80 Rue d'Arlon 
Brussels B-1040
Telephone number: (+322) 7431590
Fax number: (+) 
Other contact information: e-mail adress:

Goals / remit

Goals / remit of the organisation: BEUC investigates EU decisions and developments likely to affect consumers, with a special focus on eight areas identified as priorities by our members: energy and sustainability, group actions, health, food (including food safety, labelling and fight against obesity), safety of products, financial services, consumer contracts and consumer rights in the digital world.

In 2013 our members include 40 well respected, independent national consumer organisations from some thirty European countries. BEUC acts as a sort of “embassy” for these organisations in Brussels and our main task is to represent our members and defend the interests of all Europe’s consumers. Through BEUC, the national consumer organisations are able to speak out with one voice.

BEUC is committed to transparency about EU interest representation. BEUC believes that this register fails basic transparency standards and that it does not provide EU lobbying transparency. When registering, we have therefore chosen to give all relevant information that we consider necessary for lobbying transparency. A credible EU lobbying transparency register should include names of individual lobbyists and the issues that they try to influence, provide precise and comparable financial information on lobbying, and have effective sanctions to ensure the accuracy and completeness of the information disclosed. In an effort to arrive at a more objective way of calculating lobbying expenditures, we follow guidelines that result from consultations with public interest organisations, professionals working on lobby transparency as well as experts of US lobby disclosure legislation. Our registration is therefore providing a more comprehensive calculation of our lobbying expenses, and a list of those who, on behalf of BEUC, carry out activities with the objective of influencing the policy formulation and decision-making processes of the European institutions.

Our registration is based on the guidelines for transparent registration developed by the Civil Society Contact Group and ALTER-EU ( which can be accessed at:
The organisation's fields of interests are:
  • European

Number of persons engaged in activities falling under the scope of the Transparency Register

Number of persons: 22
Complementary information: 22 persons employed by BEUC spend most of their time on activitities related to interest representation. The names of these persons are as listed below ( EP acreddited ) plus BEUC's Director General, Ms Monique Goyens.

Persons accredited for access to European Parliament premises

First name Surname Start Date End Date
Camille Jacqueline PERRIN 25/07/14 23/07/15
Pauline Constant 04/07/14 02/07/15
Farid ALIYEV 19/02/14 14/02/15
Anne Marie Paule FILY 24/09/14 22/09/15
Ilaria Passarani 23/09/14 19/09/15
Sylvia Maurer 24/09/14 22/09/15
Pauline Castres 23/09/14 19/09/15
Ursula PACHL 23/09/14 19/09/15
Nuria Rodríguez Murillo 31/07/14 29/07/15
Konstantinos Rossoglou 25/07/14 23/07/15
Augusta MACIULEVICIUTE 29/01/14 27/01/15
Clelia Imperiali 03/06/14 28/05/15
Agustin Reyna 29/01/14 27/01/15
John Phelan 25/02/14 21/02/15
Johannes Nikolaus Kleis 25/02/14 21/02/15
Monika Stajnarova 25/02/14 21/02/15
Angeliki Malizou 25/07/14 23/07/15
Guillermo Beltrà Navarro 23/09/14 19/09/15
Elisavet Sergiadou 20/09/14 18/09/15
Greg Van Elsen 05/02/14 03/02/15
Christopher CARROLL 13/06/14 11/06/15


Main EU initiatives covered the year before by activities falling under the scope of the Transparency Register:

BEUC's activities cover a wide range of EU policies affecting the interest of European consumers.

According to our workprogramme, we work on food, financial services, consumer and passenger rights , digital environment, consumer enforcement and redress, energy, safety, health and sustainability as well as on international trade;

Fields of interest for e-mail alerts on consultations and roadmaps;

Fields declared by the organisation:
  • Agriculture and Rural Development
  • Audiovisual and Media
  • Budget
  • Competition
  • Consumer Affairs
  • Culture
  • Development
  • Economic and Financial Affairs
  • Education
  • Employment and Social Affairs
  • Energy
  • Enlargement
  • Enterprise
  • Environment
  • Fisheries and Aquaculture
  • Food Safety
  • General and Institutional Affairs
  • Home Affairs
  • Information Society
  • Internal Market
  • Justice and Fundamental Rights
  • Public Health
  • Regional Policy
  • Research and Technology
  • Sport
  • Taxation
  • Trade
  • Trans-European Networks
  • Transport
  • Youth


Total number of members that are natural persons: 0
Number of member organisations: 40
Member organisations (Number of members) :
  • Verein für Konsumenten-information - VKI (1 members)
  • Association Belge des Consommateurs - Test Achats – Test Aankoop (1 members)
  • Cyprus Consumers' Association (1 members)
  • Bulgarian National Consumers Association - BNAP (1 members)
  • Fédération Romande des Consommateurs - FRC CH (1 members)
  • Verbraucherzentrale Bundesverband (1 members)
  • Forbrugerrådet - FR (1 members)
  • Estonian Consumers Union - ETL - Eesti Tarbijakaitse Liit (1 members)
  • Organizacion de Consumidores y Usuarios - OCU (1 members)
  • Confederacion de Consumidores y Usuarios - CECU (1 members)
  • Consommation, Logement et Cadre de Vie - CLCV (1 members)
  • Union Fédérale des Consommateurs - UFC - Que Choisir (1 members)
  • Which? (1 members)
  • Consumers' Protection Center - KEPKA (1 members)
  • Association for the Quality of Life - E.K.PI.ZO (1 members)
  • National Association for Consumer Protection in Hungary - NACPH - OFE (1 members)
  • Consumers' Association of Ireland - CAI (1 members)
  • Neytendasamtökin - NS (1 members)
  • Altroconsumo (1 members)
  • Union Luxembourgeoise des Consommateurs - ULC (1 members)
  • Latvia Consumer Association - PIAA (1 members)
  • Consumers’ Organisation of Macedonia - OPM (1 members)
  • Ghaqda tal-Konsumaturi - CA Malta (1 members)
  • Consumentenbond - CB (1 members)
  • Forbrukerrådet - FR-NO (1 members)
  • Associação Portuguesa para a Defesa do Consumidor - DECO (1 members)
  • Polish Consumer Federation National Council - FK (1 members)
  • Association of Polish Consumers - SKP (1 members)
  • Romanian Association for Consumers’ Protection – APC Romania (1 members)
  • Sveriges Konsumenter - The Swedish Consumers’ Association (1 members)
  • Zveza Potrošnikov Slovenije - ZPS (1 members)
  • ZSS - Association of Slovak Consumers (1 members)
  • Arbeiterkammer - AK (1 members)
  • Stiftung Warentest (1 members)
  • TEST Czech association of consumers (1 members)
  • Kuluttajaliitto – Konsumentförbundet ry (1 members)
  • Kilpailu- ja kuluttajavirasto (KKV) (1 members)
  • Consumatori Italiani per l'Europa (CIE) (1 members)
  • National Federation of Associations for Consumer Protection in Hung (1 members)
  • Alliance of Lithuanian Consumer Organisations (1 members)
The organisation has members/is represented in the following country(countries):

Complementary information:


Information on (i) organisation's membership of any associations/federations/confederations or (ii) relationships to other bodies in formal or informal networks.

BEUC maintains close contacts with our “big sister”, the international consumer organisation, Consumers International (CI). BEUC also plays an active role in the TransAtlantic Consumer Dialogue (TACD), which is designed to promote contacts and exchanges with our colleagues in the US. Our aim, in close collaboration with Consumers International, is to reinforce consumerism and to get the voice of European consumers heard at world level.

Financial data

Financial year: 01/2013 - 12/2013
Total budget: 3,458,348
of which public financing: 1,566,625
- from European sources:
- Procurement: 262,158
- Grants: 1,304,467
- from national sources:
- from local/regional sources:
from other sources: 1,891,723
- donations:
- contributions from members: 1,739,410
Bank interests and Other income : 152,313
Estimated costs to the organisation directly related to representing interests to EU institutions in that year: 1500000  € - 1750000  €
Other (financial) information provided by the organisation:

BEUC’s expenses for interest representation activities in the year 2013 amount'd to 1 500 000,- € (43,4 % of our total budget).

These expenses were calculated according to guidelines agreed by the civil society contact group:

BEUC would also like to underline that the amounts indicated under the heading “public funding” have to be submitted to the following breakdown :
Operational budget: 1 304 467,- €
Budget for projects : 262 158,- €
These projects have been granted to BEUC as a result of competitive calls for tender/proposals issued by the European Commission. The major part of the funding related to these projects is linked to reimbursement of direct expenses (such as travel and accommodation expenses of participants to training programs, meeting facilities, documentation for participants, trainers, etc.. This major part is not to be considered as a source of income to BEUC.

Code of conduct

By its registration the organisation has signed the Transparency Register Code of Conduct.