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Get all the answers to your questions on the EU, in your own European language.
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Questions about Trade?
This page provides you with the contact points for your questions on European trade matters. Please select one of the tabs below according to your interest.
For enquiries on general European policies, you may want to contact Europe Direct.
- General
- Trade defence
- Export information
- Hearing officer
- Access to documents
- Member States
- Other sources
General
The Directorate-General for Trade conducts the EU's common policy on trade with countries beyond the EU borders.
This covers, among other things, Trade negotiations with countries outside the EU, improving market access for exporters and importers, ensuring that fair practices are applied to international trade and assessing the environmental and social impacts of trade.
We often receive enquiries that fall outside the scope of our work, such as questions about trade between EU countries, export/import promotion, import duties and taxation, consumer protection or recruitment in the European Commission.
Therefore we invite you to check on the "Other sources" tab to see whether your question can be better handled by another service of the European Commission.
For general questions on Trade:
Online enquiry form
Send your enquiry on matters related to EU common policy on external trade using our online enquiry form or by postal mail.
Press enquiries
Postal mail :
Information, Communication and Civil Society unit - Trade A3
European Commission
B-1049 Brussels, Belgium
Trade defence
Trade defence includes the defence of European production against international trade distortions such as unfair subsidisation or dumping.
Visiting address
European Commission
Directorate-General for Trade, Directorate H
Avenue des Nerviens 105
B - 1040 Brussels
Belgium
Information Contact Point
- Send us your enquiry using our online form
- Phone: +32-2 2 95 53 53
- Fax: +32-2 2 95 65 05
Office of Complaints
- Send us your complaint:
trade-defence-complaints@ec.europa.eu - Phone: +32-2 2 98 78 73
- Fax: +32-2 2 95 65 05
Helpdesk - Small and medium-sized enterprises (SMEs)
- Send us your question in any official European Union language:
trade-defence-sme-helpdesk@ec.europa.eu - Phone: +32-2 2 97 44 83
- Fax: +32-2 2 95 65 05
Mailing address
European Commission
Directorate-General for Trade, Directorate H
(Office N-105 4/90)
B - 1049 Brussels
Belgium
Support office - Trade actions against EU exporters
- Send us your question: trade.defence.third.countries@ec.europa.eu
- Phone: +32-2 2 99 19 53
- Fax: +32-2 2 95 65 05
Helpdesk - Enlargement trade defence issues
- Send us your question:
tdi.enlargement.desk@ec.europa.eu - Phone: +32-2 2 96 66 95
- Fax: +32-2 2 95 65 05
Office of Refunds
- Send us your request:
trade-defence-complaints@ec.europa.eu - Phone: +32-2 2 96 91 22
- Fax: +32-2 2 95 65 05
Hearing officer
The EU Commission uses an independent mediator (Hearing Officer) to guarantee due process and the right of defence in trade proceedings.
Enquiries:
- Send your request to:
trade-hearing-officer@ec.europa.eu - Phone: +32-2 2 99 91 64
- Fax: +32-2 2 92 01 49
Mailing address:
European Commission
Directorate-General for Trade, Hearing Officer
(Office N-105 6/85)
B - 1049 Brussels
Belgium
Export information
Please note that Export Promotion from third countries into the EU is not part of the European Commission's task.The Directorate General for Trade is therefore unable to assist exporters with finding customers, suppliers or partners. Sources of information about import/export are listed below.
Exporting from the EU to a non-member country
For information and enquiries, please consult the Market Access Database (accessible only to EU citizens).
Waste Shipment enquiries and submissions
European Commission
Directorate-General for Trade, Unit D.1
Charlemagne building, office 9/024
Rue de la Loi, 170
B-1049 Bruxelles
Belgium
- Send your request to:
trade-non-hazardous-waste@ec.europa.eu
Exporting from a developing country to the EU
For information and enquiries, please consult the Export Helpdesk.
Customs, quotas, taxation, tariffs, duties and ceilings
The European Commission's Taxation and Customs Union website
Other sources
If you are unable to find particular services or information on this website, it could be outside of the Directorate General for Trade's scope of activity. Here are some other commonly requested resources:
Customs, quotas, taxation, tariffs, duties and ceilings
- The European Commission's Taxation and Customs Union website
Chambers of Commerce
Internal market
- The European Commission's EU Single Market website
Careers and internships
- Traineeships at the European Commission
- All recruitment and careers information at the European Personnel Selection Office (EPSO)
Promoting trade
- Contact points in relevant ministries in EU Member States can be reached via:
- European Governments online
- DG Enterprise's Euro Info Centre
Free movement of goods within the EU
- The European Commission's Enterprise and Industry website
Consumer rights within the EU
- The European Commission's Health and Consumers website
Member States
Belgium
Bulgaria
Cyprus
Czech Republic
Estonia
Finland
Hungary
Ireland
Latvia
Lithuania
Malta
Netherlands
Poland
Portugal
Access to documents
Citizens and residents of the European Union have the right to access documents from the European Parliament, the Council and the European Commission (Article 15 of the Treaty on the functioning of the EU)
In order to facilitate access to documents, an online register has been put in place with reference to Commission documents produced since January 2001 (legislative documents, agendas and minutes of Commission meetings)
To request a copy of an internal (unpublished) document or a document that does not appear in the register, please fill in the document request form.
Scope of the access to documents regulation, limitations and deadlines for handling the requests are all detailed in the guide for the citizens.