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Customs is business friendly

Business operators

4.3 million business operators are registered in the customs Economic Operators Identification and Registration system (EORI) and carry out commercial activities related to importing and exporting goods in the role of consignee, declarant or representative.

Source: Eurostat and DG Taxation and Customs Union

Almost 13 000 customs warehouses carried out commercial activities in the EU during 2014.


Paperless environment

Nearly all customs declarations for both import and export are submitted to customs electronically.

  • The global EU level of electronic input is more than 98%.
  • 84% of import customs declarations are cleared within 1 hour with 71% being cleared in less than 5 minutes.

Source: DG Taxation and Customs Union



Simplified procedures enable business operators to perform customs procedures more efficiently (faster, less costs, etc.).

At the end of 2014 there were:

  • Almost 38 000 valid authorisations for the use of simplified procedures at import and export
  • More than 20 000 authorisations for transit
  • Almost 676 single authorisations for all economic customs regimes.

Most imports and exports are carried out using simplified procedures.

Source: DG Taxation and Customs Union


Authorised Economic Operators (AEO)

The AEO status can be granted to economic operators who meet criteria specified in customs legislation, such as customs compliance, appropriate record-keeping, financial solvency and, where relevant, appropriate security and safety standards.

  • The number of valid AEO certificates in EU Member States was almost 14 000 at the end of 2014.
  • The operators with the AEO status were involved in 54% of all imports and 68% of all exports and in 54% of transits.