AEO contacts and tools
Where to submit the AEO application:
Economic operators who wish to apply for AEO status should submit the application to an AEO competent customs authority. The competent customs authority informs all Member States of the accepted application by uploading the application in the EU AEO system. This computerised system allows customs authorities to upload AEO applications and certificates, to exchange information and to consult another
Member State when required by legislation.
For further information related to specific EU Member States please contact the appointed contact points in the Member States' customs authorities.
In order to support the introduction of the AEO rules a network has been set up between the Member States' customs authorities and European Commission experts (Directorate General for Taxation and Customs Union).
It is also possible to get information on the AEO national WebPages of Member States:
Authorised Economic Operators are entitled to use the AEO logo. The logo is not freely available for downloading. AEO can get it by asking national Customs authorities which has granted the AEO status.
The AEO logo is copyrighted and the rights belong to the European Union. Any abuse will be pursued according to EU law.
AEO e-learning tool:
For more information about the AEO concept see the AEO e-learning tool. It explains the background of the AEO concept, why it was introduced, the application process, connected benefits and many other details.
Database on AEO (Authorised Economic Operators):
The database of economic operators holding a valid AEO certificate, and who gave their agreement to the publication of their details, is available on the "Online databases" page.
A number of other initiatives on transport security are being developed. For more information on these initiatives, see DG Mobility & Transport's security section.