Customs administrations are in the frontline to enforce intellectual property rights at the EU borders. In order to effectively carry out their task, customs need the active engagement of the right-holders themselves. Co-operation is the most effective weapon: thanks to the information provided by the right-holders, customs may identify more easily goods suspected of infringing intellectual property rights (IPR) and take the necessary action.
As a right-holder, you can defend your rights by asking customs to detain goods found to be suspected of infringing IPR.
In order to do so, you should lodge an application for action with the competent customs department requesting them to take action. The application for action can be a national or Union application depending on the intellectual property rights' basis. A Union application for action when granted in one EU Member States has the same legal status in all other Member States, where action was requested for in that application.
What exactly should you do?
The following manual explains the procedure for submitting an application for action or a request for extension of the period during which customs authorities are to take action.
You can find the forms for submitting an application for action and the extension request in all EU official languages and the forms for notifying customs with specific information or general trends on the 'Forms for rights-holders' page.