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Availability of online databases

The European Commission maintains several online databases in the area of Customs & Taxation.

It is the goal of the European Commission to keep these databases accessible at all time for the benefit of the users.

The European Commission aims to minimise any unavailability of these systems. However, it does not accept any responsibility or liability whatsoever with regard to the lack of availability, continuity and the performance of these online databases. For the information which is stored in the national databases, such as for VIES (VAT information exchange system), the access service provided by the Commission relies on the availability, continuity and performance of the national databases under the responsibility of national administrations. The Commission services have no control over the information stored by national administrations or the availability, continuity and performance of the national databases and the Commission cannot therefore offer any warranty on their behalf or accept any responsibility or liability whatsoever in this regard.