If your social security situation involves more than one EU country, Iceland, Liechtenstein, Norway or Switzerland, the following practical tips may help you deal with your claims.
When dealing with the social security systems of several countries you may find it difficult to submit a claim in a specific country within the required deadline. EU rules allow you to submit your claim within the same deadline to the corresponding institution or tribunal of another country (where you are staying or residing, for example) if you have been insured there. Your claim will then be forwarded to the competent institution.
You may present your claims, letters and certificates in your mother-tongue, if it is amongst the official languages of the EU, whenever you consider it necessary or appropriate. This might delay the decision on your claim, but it may help you express yourself clearly and avoid misunderstandings.
Check our frequently asked questions for further information.
Haven't found the information you're looking for?Make an enquiry via Europe Direct 00800 6 7 8 9 10 11