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Rozšířené vyhledávání

Aktuality

Comprehensive sectoral analysis of emerging competences and economic activities in the European Union: Other services, maintenance and cleaning

30/07/2009

The other services sector includes: “other personal services”, “domestic personnel employed by households”, and some other categories.

Employment in the EU in the other services industry totals about 14 million jobs.

An important characteristic of employment in this sector consists to significant extent of "undeclared work". In addition to many self employed service providers there are a growing number of professional service companies providing personal services.

Strengths of the sector are that it has low barriers to entry and provides employment for low educated workers. The sector provides customized services, personalized, one-on-one services to clients. Sector weaknesses are low value added and limited scope for productivity growth and economies of scale. A threat to the sector is difficulty to enforce rules and regulations. On the positive side opportunities exist because of growing demand (incomes, ageing clients).

Compared to other sectors the number and types of new skills needed in this sector is relatively limited, especially for functions such as helpers and cleaners and service workers. Key new skills are social skills, e-skills, especially for self-employed, entrepreneurship, self-management. For new migrants language and intercultural skills will be important. Knowledge on laws and regulations (labour, environment) is important for management functions

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