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Frequently Asked Questions - What is coordination

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Modernised coordination of social security systems

Modernised coordination refers to the new set of rules applicable as from 1 May 2010: Regulations 883/2004 and 987/2009.

More people can benefit from the coordination rules: it now covers not only workers and their families but also people who are currently out of work, not yet in work or no longer working.

Its scope also extends to new benefits such as paternity and pre-retirement benefits, so as to adapt to developments in social security legislation at national level.

Another essential role of the new regulations is to establish instruments and structured procedures to improve services to users. A new network for the electronic exchange of social security information (EESSI system, see below) will be launched and will be fully operational by May 2012.

Check our frequently asked questions on which rules apply to you to find out if your situation may change under the new rules.

Electronic exchange of social security information

One of the main innovations introduced by the new Regulations is the obligation for countries to only exchange social security information by electronic means (Art. 4 Regulation 987/2009).

A system providing a common secure framework is being set up: the EESSI system (Electronic Exchange of Social Security Information). It is expected to play a major role in facilitating cooperation between institutions and leading to a better enforcement of the rights of the citizens, e.g. benefits being granted in a speedier way.

Paper E-forms will no longer be necessary. In some cases, they will be replaced by the so-called "portable documents". See our frequently asked questions on claims and forms.

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