The study presents a comparative overview of the key characteristics and performance of the national administrations in the EU. It explores five dimensions of the public institutions in EU countries: transparency and accountability, organisation, policy making, human resources management and service delivery. The analysis is based on systematic evidence that was collected by an EC research project between end 2016 and April 2017. The quantitative and qualitative information maps the similarities and differences among the 28 EU Member States with regard to size of government, scope and structure of public administration, key features of the civil service system, the politico-administrative context and especially an indicator-based assessment of government capacity and performance in the five dimensions of administrative reform. This overview is a first step to understand better the specific characteristics, functioning and change dynamics of public administration across the EU Member States.

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