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This report looks at the impact that public policy has had on personal and household services (PHS) around the EU. Specifically, it considers those tools that aim at encouraging formal employment and discourage undeclared work. For this analysis care services are excluded, whilst the public policy tools analysed can be grouped in four categories: reducing the price, simplification of procedures through vouchers, new regulation on employment and fostering the emergence of a supply side. By analysing national data, the impact in terms of job creation, the black market share and the cost efficiency and redistributive impact of policies is considered. This publication is available in electronic format in English.