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Social enterprises and their eco-systems: developments in Europe  (25/10/2016)

Catalog N. :KE-01-16-853-EN-N

This report illustrates the state and development of social enterprise in Europe. The research was conducted by independent academics supported by the EMES network and the EURICSE research centre. In each country the researchers engaged in an interactive process with a wide range of stakeholders to ensure the accuracy of the picture.

Seven country reports also provides a comprehensive picture of social enterprises and their eco-systems in France, Italy, Spain, Belgium, Ireland, Slovakia and Poland.

The reports are available online only and in English.


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Policy brief on scaling the impact of social enterprises  (05/09/2016)

Catalog N. :KE-04-16-552-EN-N

This policy brief on strategies and policies to scale the social impact of social enterprises was produced within a multiannual cooperation between the LEED programme of the OECD and the Directorate General Employment, Social Affairs and Inclusion of the European Commission. It begins by explaining what a social enterprise is and what scaling means in the context of social enterprises. It then compares the scaling patterns of social enterprises and conventional enterprises, looking at social impact vs. profit maximisation, the types of goods and services involved, and stakeholder relations. It goes on to examine specific strategies for scaling impact and also highlights the challenges and policy responses connected with this.


Cost–benefit analysis of remedial interventions for the long-term unemployed  (22/08/2016)

Catalog N. :KE-04-16-731-EN-N

Addressing long-term unemployment is one of the objectives of the European Network of Public Employment Services (PES), as defined in Art 2 of the Decision on enhanced cooperation between PES. In its work programme for 2015, the Network included activities addressing the role of PES in the area of long term unemployment including (at the request of the European Commission, EC), a working group on the integration of the long term unemployed.

This publication is available only in English in electronic format.


Inclusive Business Creation - Good Practice Compendium  (30/06/2016)

Catalog N. :KE-01-16-314-EN-N

This compendium contains 20 case studies of public programmes in European countries that are successfully supporting business creation by people from disadvantaged and under-represented groups in entrepreneurship. The populations targeted by these programmes include youth, women, seniors, the unemployed, immigrants, ethnic minorities and people with disabilities. Each programme description details the programme’s activities and approach, assesses the challenges faced in development and implementation, and offers tips for successful transfer to other contexts.

This publication is only available in electronic format in English. German and French versions will follow.


The European Digital Competence Framework for Citizens  (09/06/2016)

Catalog N. :KE-02-15-657-EN-N

The EU has developed the Digital Competence Framework for Citizens — known as DigComp — and a related self-assessment tool. These resources provide people with the opportunity to assess their digital competence and identify gaps in their knowledge, skills and attitudes. Using DigComp will help citizens to achieve goals related to work, employability, learning, leisure and participation in the digital society.


Practitioner’s toolkit to assist PES with the development of customer satisfaction measurement systems  (25/05/2016)

Catalog N. :KE-02-16-407-EN-N

This toolkit is intended to assist public employment services (PES) in designing and implementing their approach to measuring customer satisfaction. It provides concrete guidance and tools to develop customer satisfaction measurement systems from scratch or to review and refine existing systems.


Measuring customer satisfaction with PES - Increasing PES effectiveness by meeting customer needs  (25/05/2016)

Catalog N. :KE-02-16-337-EN-N

This analytical paper aims to raise awareness of the wider concepts and developments relating to customer satisfaction and customer satisfaction measurement in publics sector organisations, particularly public employment services.


Institutional moral hazard in the multi-tiered regulation of unemployment and social assistance benefits and activation  (25/04/2016)

Catalog N. :KE-04-16-363-EN-N

This paper studies eight countries in which the regulation of unemployment benefits and related benefits and the concomitant activation of unemployed individuals has a multi-tiered architecture. It assesses their experiences and tries to understand possible problems of ‘institutional moral hazard’ that may emerge in the context of a hypothetical European Unemployment Benefit Scheme.


AGĦMEL DIFFERENZA Drop’ pin u avvanza!  (15/02/2016)

Catalog N. :KE-04-15-657-MT-C

Il-qgħad fost iż-żgħażagħ hu għoli u bosta żgħażagħ fl-Ewropajeħtiġilhom l-għajnuna biex ipoġġu sieqhom mas-sellum tal-impjiegiu jibdew il-ħajja professjonali tagħhom. Drop’pin hi dik l-għajnuna.Drop’pin hi l-post li fih jiġu skambjati l-opportunitajiet għaż-żgħażagħEwropej. Hi timmira li ssaħħaħ il-kapaċità għall-impjegabbiltà ul-ħiliet taż-żgħażagħ, u li jitnaqqas id-distakk bejn l-edukazzjoni ul-ewwel impjieg. Tlaqqa’ flimkien organizzazzjonijiet privati u pubbliċili qed jaħdmu biex inaqqsu l-qgħad fost iż-żgħażagħ.Drop’pin taħdem fuq żewġ livelli: billi tgħaqqad liż-żgħażagħ ma’opportunitajiet ta’ taħriġ u tagħlim ibbażati fuq ix-xogħol u billitlaqqa’ flimkien organizzazzjonijiet ma’ organizzazzjonijiet. F’kull każ,l-għan hu l-istess: il-mobilizzazzjoni u t-twassil f’azzjoni tal-ideat ur-riżorsi kollha biex l-impjegabbiltà taż-żgħażagħ tingħata għajnunasabiex tissaħħaħ fl-Ewropa.


A recipe book for social finance  (15/02/2016)

Catalog N. :KE-01-15-889-EN-N

Designed for practitioners such as social enterprises, investors, social finance intermediaries, market builders and social enterprise support organisations, this publication will guide you step by step through the process of designing and implementing initiatives to develop social finance instruments and markets. You will discover that there is no tried-and-tested formula or recipe and that there are challenges at whatever level you operate. This practical guide provides good examples and practices that you can learn from and adapt to help you avoid possible pitfalls. Checklists and key questions at the end of each chapter will help you summarise what you have learned and move to the next step.