N° de catalogue :KE-01-16-824-EN-N
This paper is a joint effort by the OECD and the European Commission to make a first evaluation of the situation on refugees on the labour market. It is based on the 2014 EU Labour Force Survey. Available evidence confirms that refugees are one of the most vulnerable groups when it comes to labour market integration but show however, significant differences across European countries.
N° de catalogue :KE-04-16-552-FR-N
Cette synthèse sur les stratégies et politiques pour soutenir le changement d’échelle et la maximisation de l’impact des entreprises sociales a été réalisée dans le cadre d’une coopération pluriannuelle entre le programme LEED de l’OCDE et la direction générale de l’emploi, des affaires sociales et de l’inclusion de la Commission européenne. Elle commence par définir ce qu’est une entreprise sociale et ce que signifie le changement d’échelle dans le contexte des entreprises sociales. Ensuite, elle compare les schémas de changement d’échelle des entreprises sociales et des entreprises conventionnelles, confrontant impact social et maximisation des profits, étudiant les types de biens et services concernés, mais aussi les relations entre les parties prenantes. Elle poursuit en présentant des stratégies précises de changement d’échelle pour maximiser l’impact des entreprises sociales et, pour finir, met en lumière les difficultés et réponses politiques à cet égard.
N° de catalogue :KE-04-16-731-EN-N
Addressing long-term unemployment is one of the objectives of the European Network of Public Employment Services (PES), as defined in Art 2 of the Decision on enhanced cooperation between PES. In its work programme for 2015, the Network included activities addressing the role of PES in the area of long term unemployment including (at the request of the European Commission, EC), a working group on the integration of the long term unemployed.
This publication is available only in English in electronic format.
N° de catalogue :KE-01-16-314-EN-N
This compendium contains 20 case studies of public programmes in European countries that are successfully supporting business creation by people from disadvantaged and under-represented groups in entrepreneurship. The populations targeted by these programmes include youth, women, seniors, the unemployed, immigrants, ethnic minorities and people with disabilities. Each programme description details the programme’s activities and approach, assesses the challenges faced in development and implementation, and offers tips for successful transfer to other contexts.
This publication is only available in electronic format in English. German and French versions will follow.
N° de catalogue :KE-02-16-407-EN-N
This toolkit is intended to assist public employment services (PES) in designing and implementing their approach to measuring customer satisfaction. It provides concrete guidance and tools to develop customer satisfaction measurement systems from scratch or to review and refine existing systems.
N° de catalogue :KE-02-16-337-EN-N
This analytical paper aims to raise awareness of the wider concepts and developments relating to customer satisfaction and customer satisfaction measurement in publics sector organisations, particularly public employment services.
N° de catalogue :KE-04-16-365-EN-N
Since the eruption of the sovereign debt crisis in the Eurozone, substantial efforts have been made to create a new form of governance for the Eurozone that will make the monetary union more robust in absorbing future economic and financial shocks. Much of the drive to adapt the governance of the Eurozone has been influenced by the traditional theory of optimal currency areas (OCA), which stresses the need for flexibility in product and labour markets. As a result, the Eurozone countries have been pushed towards structural reforms that aim to reduce the structural rigidities in product and labour markets. In this paper we ask whether this movement towards structural reform as part of the push for new governance is really going in the right direction. We will argue that this is not the case. The main reason is that the nature of the shocks that have hit the Eurozone does not correspond to the pattern of asymmetric shocks that has been identified by the OCA theory to require more flexibility. We will argue that what is needed in the Eurozone is not more structural reforms but a better mechanism capable of dealing with the classical boom and bust dynamics that are inherent to capitalism.