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Sectoral social dialogue - Telecommunications

Social partners

Employees' organisations Employers' organisations
UNI Europa The European Telecommunications Network Operators' Association

Social dialogue in this sector covers:

  • wired, satellite and other telecommunications activities
  • maintenance of the network.

In the EU, the telecommunications sector employs some 1.2 million people .

Liberalisation and technological change have transformed the telecommunications industry into a multi-faceted service sector comprising, for instance, voice and data transmission, internet and mobile services.

Challenges include:

  • innovation and increasing competition
  • restructuring, which has led to a decline in overall employment and reduced the need for traditional skills, such as network maintenance and repair
  • demand for new skills, such as computer and electronic engineering, marketing and finance.

Focus areas

The Committee is currently focusing on:

  • health and safety: follow-up to the "Good Work – Good Health" guidelines
  • skills and training: exploring the feasibility of a EU sector skills council; discussing future skills and training needs in the sector
  • demography and the future of work

Activities and meetings

Check the library entries for this sectoral social dialogue committee


  • "Good Work – Good Health" project and good practice guidelines on improving the mental wellbeing of workers in the telecommunications sector (2011)
  • Diversity at work – Review of good corporate practices (2007)
  • Musculoskeletal disorders – introduction and review of good working practices in telecommunications (2007)
  • Joint statement on EC proposals revising the regulatory framework for electronic communications networks and services (2007)
  • Joint statement on the social and economic aspects of corporate social responsibility (2007)
  • Good practice guidelines for the prevention of musculo-skeletal disorders within the telecommunications sector (2005)

See also "European sectoral social dialogue – recent developments" (2010 brochure).


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