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Sectoral social dialogue - Postal services

Social partners


Employees' organisations Employers' organisations
UNI Europa PostEurop

Social dialogue in this sector covers:

  • postal and courier activities.

In the EU, the postal services sector employs some 1.8 million people. Ongoing restructuring of the sector has led to job losses and changes in the skills needed by postal operators.

Postal services have been gradually liberalised since the late 1990s, with full market opening in all EU countries from the end of 2012. Change is also being driven by technological innovation and the fall in letter-mail volumes due to the rise in electronic communication. Postal companies have had to review their business processes, invest in ICT and diversify into areas such as financial services and logistics.

Focus areas

The Committee is currently focusing on:

  • postal sector evolution: in-depth analysis of good practices related to change management
  • corporate social responsibility: information exchange
  • training: reflections on matching skills and jobs, especially by strengthening employability, skills certification and transferability
  • accident prevention: focus on age management and employability
  • informing other stakeholders and policymakers of its work.

Activities and meetings


  • New joint declaration on postal sector evolution (2012)
  • Social observatory of the postal sector: projects to analyse the social regulation of the sector (2008 – 11)
  • Joint declaration on accident prevention in the postal sector (2009)
  • Booklet on diversity management and CSR communication in the postal sector (2008)
  • Joint declaration on training and skills in the postal sector (2008)
  • Joint declaration on the evolution of the postal sector (2007)
  • Joint declaration on training and skills development in the postal sector (2006)
  • Joint statement of the EU social partners in the postal sector on corporate social responsibility (2005):

See also "European sectoral social dialogue – recent developments" (2010 brochure).


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