|Workers' organisations||Employers' organisations|
|UNI Europa||The European Telecommunications Network Operators' Association (ETNO)|
Social dialogue in this sector covers
Over 1.1 million people work in the EU telecommunications sector (NACE 61) in around 43,000 businesses (Eurostat, Labour Force Survey data 2014).
Market liberalisation and technological change have transformed the industry. It is now a diverse service sector that includes voice and data transmission, internet and mobile services.
Challenges include innovation and increasing competition.
The restructuring of the sector has led to a decline in overall employment and reduced the need for traditional skills (e.g. network maintenance and repair).
There is also demand for new skills, such as computer and electronic engineering, marketing and finance skills.
The Committee is currently focusing on:
The social partners are also involved in 2 joint projects:
1. Filling the future ICT skills gap in the telecommunications sector (FITS).
2. Promoting social dialogue and cooperation between social partners in the ICT sector.
2014 - Future ICT skills needs – joint declaration
2014 - Gender equality - joint declaration
2011 - 'Good Work – Good Health' project and good practice guidelines on improving the mental wellbeing of workers in the telecommunications sector
2007 - Diversity at work – review of good corporate practices
2007 - Musculoskeletal disorders – introduction and review of good working practices in telecommunications
2007 - EC proposals revising the regulatory framework for electronic communications networks and services – joint statement
2007 - Social and economic aspects of corporate social responsibility – joint statement