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Unforeseen medical treatment - United Kingdom


Call 999 or 112 (for non-emergencies, call 101)

National Health Service 111 service (NHS) 

Provides medical advice and advises you on the best local service to offer the care you need. Call 111 when you need medical help fast but it is not a 999 emergency.

Treatment & costs


  • Treatment is provided free of charge by National Health Service (NHS) doctors (general practitioners - GPs). Find a doctor (GP) near you.


  • All NHS dental treatment that is clinically necessary is provided at a standard non-refundable charge. Find a dentist near you.

Hospital treatment (NHS)

  • Apart from emergency care, hospital treatment is arranged through your doctor (GP), dentist or optician. Most treatment at NHS hospitals is free if you have a valid European Health Insurance Card. Find a hospital near you.
  • As a visitor with a valid card you are entitled to all clinically necessary medical treatment free of charge. The card does not cover planned treatment.



  • Necessary ambulance transport is covered.

Air ambulance

  • No information available.


In the UK, treatment is most often free of charge, so there is no refund system.

When standard charges are applied (such as the fees of National Health Service dentists), these are not refundable in the UK. No refunds are foreseen for treatment provided by private practitioners.

If you have had to pay for care, contact your national health insurance provider once you return home to seek reimbursement.


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