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Unforeseen medical treatment - United Kingdom


Call 999 or 112

National Health Service 111 service (NHS) 

Provides medical advice and advises you on the best local service to offer the care you need. Call 111 when you need medical help fast but it is not a 999 emergency.

Services in Wales, Scotland and Northern Ireland

Treatment, coverage & costs



  • All NHS dental treatment that is clinically necessary is provided at a standard non-refundable charge. Find a dentist near you.

Hospital treatment (NHS)

  • Apart from emergency care, hospital treatment is arranged through your doctor (GP), dentist or optician. Most treatment at NHS hospitals is free if you have a valid European Health Insurance Card (EHIC). Find a hospital near you.
  • As a visitor with a valid card you are entitled to all clinically necessary medical treatment free of charge. The card does not cover planned treatment.



  • Necessary ambulance transport is free of charge.

Air ambulance

  • No information available.


  • In the UK, treatment is most often free of charge, so there is no refund system.
  • When standard charges are applied (such as fees for NHS dentists or prescription charges), these are not refundable in the UK.
  • No refunds are foreseen for treatment provided by private practitioners.
  • If you have to pay for care, contact your national health insurance provider once you return home to seek reimbursement.
  • In the UK, treatment is most often free of charge, but you must show your EHIC card when accessing healthcare.
  • Standard charges that must be paid by patients apply for NHS dentists.
  • There is also a charge for prescriptions, which is payable at the pharmacy.

Dialysis, oxygen & chemotherapy

Loss of card

Contacts for holders of EHICs issued in the United Kingdom

Overseas Healthcare Team:

Tel: 0191 218 1999 (from the UK)

+44 191 218 1999 (from abroad)



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