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Unforeseen medical treatment - Slovenia

Emergency

Call 112

Zavod za zdravstveno zavarovanje Slovenije 
(Health Insurance Institute of Slovenia – HIIS)
Tel: +386 1 30 77 200
Email: DI@zzzs.si

Treatment & costs

Doctors

  • To take advantage of your European Health Insurance Card, you must consult a doctor who is registered with the Health Insurance Institute of Slovenia (HIIS) (Zavod za zdravstveno zavarovanje Slovenije - ZZZS).
  • You may have to pay a standard patient contribution towards your treatment. This is non-refundable in Slovenia, but you can always seek reimbursement once you return home.

Dentists

  • To take advantage of your European Health Insurance Card, you must consult a dentist in a public health centre or in a private centre that has a contract with the Health Insurance Institute of Slovenia (HIIS) (Zavod za zdravstveno zavarovanje Slovenije - ZZZS).

Hospital treatment

  • You will need a doctor's referral, except in an emergency.

Prescriptions

  • Charges for medication may vary, depending on your prescription. These charges are non-refundable in Slovenia, but you can always seek reimbursement once you return home.

Ambulance

  • For urgent medical treatment transport by ambulance is free of charge, provided that a doctor confirms it was medically necessary. Otherwise, you will have to pay up to 90% of the cost.

Air ambulance

  • No information available.

Reimbursement

There is no reimbursement system in Slovenia.

If you have had to pay for care, contact your national health insurance provider once you return home to seek reimbursement.

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