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Unforeseen medical treatment - Slovenia

Emergency

Call 112

Zavod za zdravstveno zavarovanje Slovenije
(Health Insurance Institute of Slovenia – HIIS)
Tel: +386 1 30 77 200
Email: DI@zzzs.si

Treatment, coverage & costs

Doctors

  • To take advantage of your European Health Insurance Card, you must consult a doctor who is registered with the Health Insurance Institute of Slovenia (HIIS) (Zavod za zdravstveno zavarovanje Slovenije - ZZZS).
  • You may have to pay a standard patient contribution for your treatment. This is non-refundable in Slovenia, but you can always seek reimbursement once you return home.

Dentists

  • To take advantage of your European Health Insurance Card, you must consult a dentist in a public health centre or in a private centre that has a contract with the Health Insurance Institute of Slovenia (HIIS) (Zavod za zdravstveno zavarovanje Slovenije - ZZZS).

Hospital treatment

  • You will need a referral from a doctor, except in an emergency.

Prescriptions

  • Charges for medication may vary, depending on your prescription. These charges are non-refundable in Slovenia, but you can always seek reimbursement once you return home.

Ambulance

  • For urgent medical treatment transport by ambulance is free of charge, provided that a doctor confirms it as medically necessary.
  • If not, you will pay up to 90% of the cost.

Air ambulance

No information available.

Reimbursement

  • There is no reimbursement system in Slovenia.
  • If you have to pay for care, contact your national health insurance provider once you return home to seek reimbursement.
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Information on medical services to which additional payments apply is available on the English web pages of the Health Insurance Institute of Slovenia (HIIS) in the chapter “Coverage and costs”.

Dialysis, oxygen & chemotherapy

Loss of card

Contacts for holders of EHICs issued in Slovenia

Zavod za zdravstveno zavarovanje Slovenije

(Health Insurance Institute of Slovenia – HIIS)

Služba za poslovanje s karticami (Card Administration Office)

Tel: +386 1 30 77 466
Email: kzz@zzzs.si


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