Employment, Social Affairs & Inclusion

Portugal

Emergency

  • Call 112
  • Call 808 24 24 24 (SNS 24 – Centro de Contacto)
  • You can go directly to
    • public health centres (Centros de Saúde)
    • round-the-clock services (Serviços de Atendimento Permanente)
    • hospitals (in an emergency)
  • National Health Service website (in Portuguese)

Treatment, coverage & costs

Doctors / Dentists / Hospital treatment

  • Public healthcare is generally provided free of charge. In some cases, however, a standard fee may be payable.
  • There is a limited number of public dental services, and a standard fee must be paid according to the treatment. Basic dental treatment is available to certain eligible groups, including children, partially supported by the National Oral Health Promotion Programme.

Prescriptions

  • Part of the cost of medicines listed in the “Official List of Medicines Subsidised by the Health Services” is covered by the state. You will have to pay the rest upfront. The proportion varies between 10% and 85% of the price.
  • Pharmacies are usually open from Monday to Friday, 9 a.m. to 1 p.m., and 3 p.m. to 7 p.m. On Saturdays they are open from 9 a.m. to 1 p.m.
  • Lists of pharmacies providing 24-hour service are available at any pharmacy.

Ambulance

  • No information available.

Air ambulance

  • No information available.

Reimbursement

  • You cannot obtain reimbursement during your stay in Portugal.
  • If you have to pay for your care, contact your national health insurance to claim reimbursement once you return home.

Patient contribution

  • Healthcare under the Portuguese National Health Service (NHS) is usually free, though you may be required to pay a standard fee.
  • Standard fees are sometimes charged to avoid unnecessary use of public health services.
  • Children up to the age of 17 and pregnant women are exempt. Certain other exceptions are also made.

Dialysis, oxygen & chemotherapy

  • These treatments must in principle be arranged beforehand between the insured person and the hospital/unit providing the treatment in order to ensure that the treatment is available during the insured person’s stay in Portugal.
  • A prescription or medical report confirming the chronic disease is required.

For further information, contact the relevant regional health authority (ARS), who can provide a list of healthcare providers with agreement with the National Health Service.


How do I apply for an EHIC?


Doctors & hospitals accepting the EHIC


Loss of card

Contacts for holders of EHICs issued in Portugal

Northern Region

Administração Regional de Saúde do Norte (ARS Norte)

Rua de Santa Catarina, 1288

4000 – 447 Porto

Tel: +351 220 411 000

E-mail: arsn@arsnorte.min-saude.pt

Central Region

Administração Regional de Saúde do Centro (ARS Centro)

Alameda Júlio Henriques S/n

Apartado 1087

3001 – 553 Coimbra

Tel: +351 239 796 800

E-mail: secretariado.ca@arscentro.min-saude.pt

Lisbon and Tagus Valley

Administração Regional de Saúde de Lisboa e Vale do Tejo (ARS LVT)

Av. Estados Unidos da América, N.° 77

1749 – 096 Lisboa

Tel: +351 218 424 800

E-mail: geral@arslvt.min-saude.pt

Alentejo Region

Administração Regional de Saúde do Alentejo (ARS Alentejo)

Largo do Jardim do Paraíso, N.º 1

7000 – 864 Évora

Tel: +351 266 758 770

E-mail: arsa@arsalentejo.min-saude.pt

Algarve

Administração Regional de Saúde do Algarve (ARS Algarve)

E.N. 125 Sítio das Figuras, lote 1, 2º andar

8005 – 145 Faro

Tel: +351 289 889 900

E-mail: arsalgarve@arsalgarve.min-saude.pt

Madeira

Serviço de Saúde da Região Autónoma da Madeira, E.P.E.

Avenida Luís de Camões, 57

9004 – 514 Funchal

Tel: +351 291 705 600

E-mail: sri@srs.pt

Azores

Direção Regional de Saúde dos Açores

Solar dos Remédios

9701 – 855 Angra do Heroísmo
Tel: +351 295 204 200

E-mail: sres-drs@azores.gov.pt

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