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Unforeseen medical treatment - Czech Republic

Emergency

Health Insurance Bureau
(Kancelář zdravotního pojištění)
Tel: +420 236 033 411
Email: info@kancelarzp.cz


Treatment, coverage & costs

Doctors

  • You can only use the EHIC card with a doctor who has a contract with a Czech health insurance fund - zdravotní pojišťovna (most do, though there are non-contracted doctors in tourist areas).
  • The doctor will ask you to sign a certificate of entitlement (Potvrzeni o naroku), so your treatment can be charged to the Czech public health insurance fund.
  • The doctor will give you a copy of this certificate, to show whenever you need any treatment, tests or prescription medication.
  • Staying for longer?
    • You can register with a Czech health insurance funds and receive a certificate of registration (Potvrzeni o registraci), valid for the length of your stay.
    • Show this document whenever you have treatment or have a prescription filled.

Dentists

  • Standard care is free
  • Non-standard treatment/materials such as composite fillings or prosthetics – you may have to pay a fee.

Hospital treatment

Prescriptions

  • If your medicine is not covered by the public health insurance system, you must pay some or all of the cost.

Ambulance

  • Ambulances are free – if you show your EHIC.
  • If not, you will have to pay, and claim it back later from the provider using your EHIC.
  • Mountain rescue is not covered by public health insurance.

Air ambulance

  • Air ambulances are free.

Reimbursement

  • You should not have to pay anything other than standard patient fees payable by residents of the Czech Republic.
  • You cannot ask for reimbursement in the Czech Republic.
  • If you have paid for care, contact your national health insurance fund for reimbursement when you get home.

Patient contribution

  • There is a standard charge of CZK 90 for emergency medical services, including emergency dental services.
  • Various patient contributions are applicable for drugs.

 


Dialysis, oxygen & chemotherapy

  • If you know you will need any of these treatments while in the Czech Republic, contact a Czech healthcare provider (doctor, hospital, etc.) before you travel.
  • For more information, contact a Czech public health insurance fund before you travel.

How to apply

The EHIC is issued automatically for all insured persons. There is no need to apply for it. 

List of doctors or hospitals

National register of healthcare providers – Národní registr poskytovatelů zdravotních služeb (in Czech only)


Loss of card

Contacts for holders of EHICs issued in the Czech Republic

Kancelář zdravotního pojištění

Tel: +420 236 033 411

Email: info@kancelarzp.cz