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Unforeseen medical treatment - Belgium

Emergency

Call 100 or 112 

INAMI (FR) / RIZIV (NL)
(National Institute for Health and Disability Insurance)

Tel: +32 2 739 73 21 (Dutch, French,English, German)
Tel: +32 2 739 73 10 (Dutch, English, French)
Tel: +32 2 739 73 14 (Dutch, English, French)
Tel: +32 2 739 73 15 (Dutch, English, French, German)
Tel: +32 2 739 73 16 (Dutch, French, English)

E-mail: rir@riziv.fgov.be
Website: www.riziv.be (Dutch); www.inami.be (French)
Belgian government portal – official info & services

Treatment & costs

Doctors

  • You must pay the doctor at the time you are treated, but you might be able to claim back up to 75% of the cost when you present your “Attestation de soins donnés” at the desk of a local sickness fund of your choice.
  • Make sure the doctor gives you a green receipt (”Attestation de soins donnés/Getuigschrift voor verstrekte hulp”) with the amount you paid.

Dentists

  • You must pay the dentist at the time you are treated, but you might be able to claim back up to 75% of the cost when you present your “attestation de soins donnés” at the desk of a local sickness fund of your choice.
  • Make sure the dentist gives you a receipt (”Attestation de soins donnés/Getuigschrift voor verstrekte hulp”) with the amount you paid.

Hospital treatment

  • You do not need a doctor's referral, and you may see a specialist of your choice at any hospital.
  • If you do not present your European Health Insurance Card (or provisional replacement certificate), you will have to pay the total amount in full. You can, however, seek reimbursement afterwards from one of the Belgian health insurance organisations by presenting the invoice and a proof of payment at the desk of a local sickness fund of your choice.

Prescriptions

  • You will need to present a prescription at the pharmacy, which you obtain from a doctor.
  • You will have to pay for your prescription at the pharmacy. Patient charges may vary between 0% and 80% of the price of the medication.
  • Make sure the pharmacist gives you a receipt that states the medicine provided and the amount you paid. With it, you can claim reimbursement from one of the Belgian health insurance organisations.

Ambulance

  • You pay a lump sum plus a fee per kilometre travelled. The Belgian public health insurance scheme reimburses 50%.

Air ambulance

  • No information available.

Reimbursement

Contact the NIHDI – Health Care Service – International Relations Department for advice on how to seek reimbursement while in Belgium.

Prescriptions

For more information:

INAMI (FR) / RIZIV (NL)
(National Institute for Health and Disability Insurance) 

Tel: +32 2 739 73 21 (Dutch, French,English, German)
Tel: +32 2 739 73 10 (Dutch, English, French)
Tel: +32 2 739 73 14 (Dutch, English, French)
Tel: +32 2 739 73 15 (Dutch, English, French, German)
Tel: +32 2 739 73 16 (Dutch, French, English)

E-mail: rir@riziv.fgov.be
Website: www.riziv.be (Dutch); www.inami.be (French)

If you were unable to submit a claim during your stay in Belgium, contact your national health insurance provider once you return home.

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