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Unforeseen medical treatment - Belgium

Emergency

Call 100 or 112

INAMI (FR) / RIZIV (NL)
(National Institute for Health and Disability Insurance)

Tel: +32 2 739 73 21 (Dutch, French, English, German)
Tel: +32 2 739 73 10 (Dutch, English, French)
Tel: +32 2 739 73 14 (Dutch, English, French)
Tel: +32 2 739 73 15 (Dutch, English, French, German)
Tel: +32 2 739 73 16 (Dutch, French, English)

E-mail: rir@riziv.fgov.be
Website: www.riziv.be (Dutch); www.inami.be (French)
Belgian government portal – health

Treatment, coverage & costs

Doctors

  • You must pay the doctor at the time of treatment, but you may be able to claim up to 75% of the cost if you show your “Attestation de soins donnés/Getuigschrift voor verstrekte hulp” at the desk of a local health insurance fund of your choice.
  • Make sure the doctor gives you a green receipt (“Attestation de soins donnés/Getuigschrift voor verstrekte hulp”) stating the amount you have paid.

Dentists

  • You must pay the dentist at the time you are treated, but you may be able to claim up to 75% of the cost if you show your “Attestation de soins donnés/Getuigschrift voor verstrekte hulp” at the desk of a local sickness fund of your choice.
  • Make sure the dentist gives you a receipt (“Attestation de soins donnés/Getuigschrift voor verstrekte hulp”) stating the amount you have paid.

Hospital treatment

  • You do not need a doctor's referral, and you may see a specialist of your choice at any hospital.
  • If you do not show your European Health Insurance Card (or provisional replacement certificate), you will have to pay the full amount. You can, however, seek reimbursement afterwards from one of the Belgian health insurance organisations by presenting the invoice and proof of payment at the desk of a local health insurance fund of your choice.

Prescriptions

  • You will need to hand over a doctor's prescription at the pharmacy.
  • You will have to pay for your prescription at the pharmacy. Patient charges may vary between 0% and 80% of the price.
  • Make sure the pharmacist gives you a receipt that states the medicine provided and the amount you have paid. With it, you can claim reimbursement from one of the Belgian health insurance organisations.

Ambulance

  • You pay a lump sum plus a fee per kilometre travelled. The Belgian public health insurance scheme reimburses 50%.

Air ambulance

  • No information available.
Reimbursement

Go to any “ziekenfonds”, “mutualité” or other “organisme assureur” of your choice. Ask for reimbursement based on the EHIC (or another document provided by your insurer), together with the official documents issued to you by the person or organisation that treated you.

Prescriptions

  • List of medicines which qualify for reimbursement, in Dutch and French

For more information:

INAMI (FR) / RIZIV (NL)
(National Institute for Health and Disability Insurance)

Tel: +32 2 739 73 21 (Dutch, French,English, German)
Tel: +32 2 739 73 10 (Dutch, English, French)
Tel: +32 2 739 73 14(Dutch, English, French)
Tel: +32 2 739 73 15 (Dutch, English, French, German)
Tel: +32 2 739 73 16 (Dutch, French, English)

E-mail: rir@riziv.fgov.be
Website: www.riziv.be (Dutch); www.inami.be (French)

If you were unable to submit a claim during your stay in Belgium, contact your national health insurance provider once you return home.

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For more information:

National Institute for Health and Disability Insurance:

NIHDI (en) - RIZIV (nl) - INAMI (fr) - LIKIV (de)

Tel: +32 2 739 73 21 (Dutch, French, English, German)

Tel: +32 2 739 73 14 (Dutch, English, French)

Tel: +32 2 739 73 15 (Dutch, English, French, German)

Tel: +32 2 739 73 16 (Dutch, French, English)

Tel: +32 2 739 73 10 (Dutch, English, French)

Email: rir@riziv.fgov.be

Dialysis, oxygen & chemotherapy
  • For dialysis: Find the nearest dialysis centre on the Global Dialysis site
  • For oxygen: Contact a local pharmacy at your place of stay
  • For chemotherapy: Contact a public health insurance office (pages in Dutch and French only)
Loss of card

Contacts for holders of EHICs issued in Belgium

Contact your Belgian health insurance fund.

If you do not know what your Belgian health insurance fund is, contact the National Institute for Health and Disability Insurance

NIHDI (en) - RIZIV (nl) - INAMI (fr) - LIKIV (de)

Tel: +32 2 739 73 21 (Dutch, French, English, German)

Tel: +32 2 739 73 14 (Dutch, English, French)

Tel: +32 2 739 73 15 (Dutch, English, French, German)

Tel: +32 2 739 73 16 (Dutch, French, English)

Tel: +32 2 739 73 10 (Dutch, English, French)

Email: rir@riziv.fgov.be


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