Online guide for visitors to Austria (contact information for emergencies, illness and a bilingual glossary of medical terms)
More information: Online guide for visitors to Austria (provides contact information for emergencies, illness and a bilingual glossary of medical terms)
The maximum amount you might be able to claim back is 80% of what you have been charged. The 20% is non-refundable in Austria but you may be able to seek reimbursement when you are back home.
Reimbursements are claimed directly from one of Austria's health insurance offices, Gebietskrankenkassen.
You will need to send your original receipts with your claim. Remember to keep copies of anything you send for your records.
If you have been unable to claim a refund during your stay in Austria you should contact your national health insurance provider when you return home to claim a reimbursement.