Unforeseen medical treatment
Treatment, coverage & costs
- Consult a doctor contracted by one of Austria's regional health insurance offices (Gebietskrankenkasse). Their services are free. They usually display the signs "Kassenarzt" (contracted doctor) or "Alle Kassen".
- A limited range of dental treatment is available under the State healthcare system.
- Dentists with Gebietskrankenkasse contracts, will not charge you. They usually display the signs "Kassenarzt" (contracted doctor) or "Alle Kassen".
- Treatment is free of charge if the hospital has a "Landesgesundheitsfonds" contract (University hospitals, regional hospitals).
- A referral from a doctor is needed (except in emergencies).
- Daily charge for the first 28 days in hospital. This fee may differ according to the State (in 2015 between €12.00 and €20.10)
- Detailed information (in German) about acute care hospitals and their services on Österreichischer Spitaskompass
- A prescription fee, currently €5.55 (2015) is payable.
- Prescribed medicines are available in any pharmacy (standard price)
- Search for pharmacies (in German)
- Necessary ambulance travel is covered.
- If you were charged for your treatment, because you selected a doctor not under contract with Austria's regional health insurance offices (sometimes there is a sign saying "Wahlarzt" or "Keine Kassen") you can claim back up to 80% of the amount the health insurance institution would have paid for treatment by a doctor under contract.
- Reimbursements are claimed directly from one of Austria's health insurance offices, Gebietskrankenkassen.
- Send your original receipts with your claim. Keep copies of anything you send for your records.
- Unable to submit a claim during your stay? Then contact your national health insurance provider once you return home.
- There is a fee for an in-patient stay in the hospital, which differs according to the state (in between €12.00 and €20.10 in 2015)
- This contribution is required for no more than 28 calendar days per calendar year
There is a prescription fee: currently (in 2015): €5.55
Medical aids and devices
- Medical aids and devices (e.g. spectacles, orthopaedic shoe inserts) can be obtained with a doctor's prescription.
- Insured persons have to pay cost sharing, which is generally 10% of the acquisition costs, and currently at least €31.00, or in the case of spectacles, €93.00 (2015)
Dialysis, oxygen & chemotherapy
Loss of card
Contacts for holders of an EHIC issued in Austria