Specific Privacy Statement

The what, how and why of data collection

The following data is obtained from the contact form:

• name, surname, e-mail address, area of activity, country, request subject, comments (mandatory);
• request for documentation (yes/no), postal address details (address, postcode, city, country), preferred Commission working language (optional).

These data are gathered in order for users to be contacted by the European Commission's Directorate General for Employment, Social Affairs and Inclusion, as part of its communication activities and for collecting statistical data on the enquiries.

These data are not relevant for the treatment of the enquiries, which are all carefully handled and answered.

The information is saved in a repository, checked to eliminate fictitious or incorrect data, and validated for future use.

All personal data provided to the Commission is handled strictly in accordance with Regulation 45/2001 on the protection of individuals with regard to the processing of personal data.

Data controller

The controller of your personal data is the department of Directorate General for Employment, Social Affairs and Inclusion that will answer your enquiry. Please see below the "contact" section.

Access to the data

Authorised personnel in the responsible unit in the European Commission's Directorate General for Employment, Social Affairs and Inclusion (depending on the subject of your request) have access to the data collected and have sole authority to read and correct it in the event of input error.

Security measures

Only staff dealing with issues regarding your specific enquiry will have access to your personal data. Data are stored in a file system and electronic mailboxes, which are protected by personal access control.

Checking, changing or deleting data

You have the right to check, change or ask for deletion of your data. See "Contact address" section below.

Period for which data are kept

Your personal data are used only for as long as it is needed for its intended purpose (i.e. to answer your enquiry). After answering data can be kept for another two years for possible administrative follow up purposes.

Contact address

All requests should if possible be sent using the contact form. However, you can contact the Directorate General, which will forward your request to the relevant internal department, at the following address: 

European Commission
DG Employment, Social Affairs and Inclusion
B-1049 Brussels
BELGIUM 

Means of appeal

You may always lodge an appeal by the European Data Protection Supervisor.