Blended service delivery for jobseekers

Peer review PES paper:

• PES Austria peer country paper: ‘Blended service delivery for jobseekers’ (2014)

PES presentation:

• PES Austria - (Bettina Huber and Christina Leitner) Presentation on ‘Blended services in the Austrian PES’ (2014)

PES approaches for sustainable activation of long-term unemployed

Peer review PES paper:

• PES Austria peer country paper: PES approaches for sustainable activation of long-term unemployed (2014)

PES presentation:

• PES Austria – (Petra Draxl/Martin Kainz): Presentation on: Occupational Projects as Instruments for the Integration of Persons Disadvantaged on the Labour Market (2014)

Targeted services for employers

PES presentation:

• PES Austria - (Susanne Zeilinger Posch): Service delivery for SMEs and micro-enterprises, jobsearches and Job Platform, evaluation and client satisfaction (2014)

PES approaches for low-skilled adults and young people

Peer review PES paper:

• PES Austria: PES approaches for low-skilled adults and young people (2013)

PES presentation:

• PES Austria – (Inge Friehs): Train first approach for Young people in Austria (2013)

Professionalism of employment counsellors

PES presentation:

• PES Austria (Susanne Loudon): The leadership approach of the Austrian PES

Performance Management in PES

Peer review PES paper:

• PES Austria: Performance management in PES (2013)

PES presentations:

• Statistics Austria (Manuela Lenk): The AMS-Cluster Project - Results from the update of 2013 (2013)
• PES Austria (Marius Wilk): Clustering and how this links to performance measurement (2013)
• PES Austria (Marius Wilk): Selected tools of continuous improvement and learning in the Austrian Public Employment Service (AMS) (2013)

Youth

Peer review PES paper:

• PES Austria: Youth Guarantees (2011)

PES presentations:

• PES Austria (Werner Schelling): Low youth unemployment resulting from company-based vocational training and PES focus on apprenticeship training (2011)
• PES Austria (Gerda Challupner and Sonja Pimperl): AMS for Youth (2011)
• ÖSB Consulting (Oliver Korath and Barbara Erhart): Case Management for low skilled young people (2011)
• PES Austria (Werner Schelling): The Austrian Case - PES and low skilled young people (2011)

Multi-channelling

PES paper:

• PES Austria - peer country paper (2011)

PES presentation:

• PES Austria (Gerhard Pöschl): Integrated multi-channelling service: leading and steering the AMS into the multi-channel world (2011)

Services for employers

Peer Review PES paper:

• PES Austria: peer country paper (2012)

Older workers

Peer Review PES paper:

• PES Austria: peer country paper (2012)

PES presentation:

• PES Austria (Margarete Gross): PES and older workers (2012)

Job profiles and training for employment counsellors

Presentation at dissemination conference:

• PES Austria (Susanne Loudon): Presentation on Training concept for Austrian PES staff (2012)

Organisational development, continuous improvement and innovation management

Presentation at dissemination conference:

• PES Austria (Peter Oberbichler) AMS Austria’s approach to organisational development, continuous improvement and innovation management (2012)