Co-browsing and recruitment meetings online

PES presentations:

• PES Sweden (Björn Norestig) - Co-browsing: An introduction to the project (2014)
• PES Sweden - Customer Service of the Swedish Public Employment Service (2014)
• PES Sweden - Recruitment meetings online: How it could look (from the jobseeker’s point of view) (2014)
• PES Sweden (Anders Gawell) - How does the Swedish PES meet customer demand on web-based services? (2014)

Follow-up study visit report:

• Follow-up study visit report: Co-Browsing and Recruitment Meetings Online (2014)

Blended service delivery for jobseekers

Peer review PES paper:

• PES Sweden peer country paper: ‘Blended service delivery for jobseekers’ (2014)

PES presentation:

• PES Sweden – (Anders Gawell and Björn Norestig) Presentation on ‘Personal service and recruitment meetings online‘ (2014)

Targeted services for employers

PES presentation:

• PES Sweden - (Karin Larsby) Key agreements with employers – National Customers and Vocational Introduction Employment (2014)

Making the business case for PES

PES presentation:

• PES Sweden – Fredric Jansson Dahlen (Arbetsformedlingen) Performance management as a way to make the Business case in Sweden (2013)

Organisational development, continuous improvement and innovation management in PES

PES presentation:

• PES Sweden – Elisabet Arp (Arbetsformedlingen) -The Impact of PES to PES Dialogue Sweden (2013)

Performance management in PES

Peer Review PES paper:

• PES Sweden: Performance management in PES (2013)

Youth

Peer review PES paper:

• PES Sweden: Peer country paper - Youth Guarantees (2011)

Multi-channelling

Peer review PES paper:

• PES Sweden - peer country paper (2011)

PES presentation:

• PES Sweden (Claes-Göran Lock): Public Employment Service in Sweden - Multichannel strategy (2011)

Services for employers

Peer review PES paper:

• PES Sweden: peer country paper (2012)

PES presentation:

• PES Sweden (Göran Åhman and Soledad Grafeuille): Re-integrating disadvantaged individuals in collaboration with employers – The case of Sweden (2012)