This report presents the results of a series of 58 case studies
that were conducted in 13 countries to provide windows into the
restructuring of value chains and to illuminate changes in the
organisation of work within and between organisations. The data
captures the effects of restructuring by going beyond the boundaries
of individual companies and sectors. The business functions covered
include research and development, design, production, customer
services, IT and logistics. The research looked at these business
functions in manufacturing industries such as clothing and food,
as well as in the public sector and in services of general interest.
Within the WORKS project, thirty case studies of occupational
changes were carried out in fourteen countries, between June 2006
and May 2007. This is the synthesis report and comparative analysis
of these occupational case studies, which complement the organisational
case studies though emphasising the individual dimension of changes
in work. The main body of the report consists of six occupational
monographs, concerning dress designers, ICT researchers, software
professionals, production workers, logistics workers and front-office
employees. The monographs are preceded by an introductory chapter
on the concept of occupations and occupational groups, and followed
by a concluding chapter, highlighting the comparative dimension
of the findings.
This report brings together the work of experts from a wide range
of different theoretical perspectives and academic disciplines
and from seventeen research institutes in thirteen European countries,
each with its own research traditions. In doing so, it provides
a remarkably comprehensive overview of the available evidence.
This evidence has been carefully sifted with the aim of distilling
insights that can help to produce a clear conceptual framework
in order to develop hypotheses and research questions to guide
the empirical research to be undertaken by the WORKS project.
WP3 - Theories and concepts - glossary
‘Outsourcing’, ‘insourcing’, ‘offshoring’, ‘inshoring’, ‘upskilling’,
‘deskilling’, ... One of the barriers to making sense of current
workplace trends is simply coming to terms with the terminology.
As part of its mission to develop a clear conceptual and analytical
framework for understanding the re-structuring of work in a global
knowledge economy, one of the first tasks that the WORKS project
set itself was to develop a glossary of key terms and concepts.
This task was carried out collaboratively, with inputs from all
the WORKS partners, and formed a vital underpinning of the first
project publication ‘The trans-formation of work in a global knowledge
economy: towards a conceptual framework’.