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Improving noise reduction

The Silentwood project has developed sophisticated noise-reducing wall panels and doors. In addition to spurring growth and jobs in the doors/panels application sector, Silentwood will provide direct economic and health benefits to the EU.
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EuResist - Enhancing HIV treatment with more precise patient modeling

HIV is not curable but it is treatable, states Dr Francesca Incardona, CEO of EuResist Network GEIE and research area manager at Informa Srl, the SME responsible for coordinating the EuResist project.
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SILCO - Doing away with bacteria in water systems

The SILCO project has developed an innovative monitoring device that senses the elimination process of complex bacterial communities known as biofilm and unsafe bacteria from drinking water systems. The prototype successfully killed legionella bacteria at a natural source spa in Slovakia
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FIRELI - New hose equipment to increase safety of firemen

Every year, fires affect large areas of forest in Europe - mostly in the Mediterranean countries, where an average of around 500,000 hectares are destroyed annually. That is the equivalent of 50 times the land area of Paris. The economic cost is estimated at between €600 and €800 million per year.
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Smart irrigation technology set to reduce costs and save water

Due in large part to inefficient water irrigation systems, the agriculture industry wastes 60% of the water it uses each year, or 70% of the world's freshwater. WaterBee has developed a smart irrigation system to reduce this wastage, thereby saving money and increasing both crop quality and yield.
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NANORAY - A portable x-ray machine

X-ray technology has existed for more than 100 years, but in spite of repeated efforts no one has found a way of solving the problems involved in making X-ray machines portable. Now, thanks to an innovative European Union (EU) funded multinational research project, that breakthrough has at last been achieved.
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CleanHatch - New high-tech solution to clean fish hatcheries

Due to increased market pressure to produce high quality and low cost fish, the aquaculture industry has been forced to develop technologies that reduce the level of risk to investors yet maintain reliable production output.
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Let there be sight

Transplanting the human cornea (1) can enable a blind person to see. But it requires the perfect human donor match and there are no guarantees of success. A group of EU-funded SMEs and researchers, however, has developed an artificial cornea that offers failed transplant patients a potentially life-changing alternative.
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Research supporting Service Innovation:
a workshop for European SMEs

While the role of services in the knowledge economy grows and the relation between services and innovation attracts more attention at the EU level, the role of research and service innovation for SMEs has not been sufficiently addressed.  Still, SMEs may increasingly recognise the potential for a wide range of service related applications, and research projects for the benefit of SMEs have supported and continuously support much innovation in this area.  

This workshop brought together knowledge intensive SMEs with experience in European research, associations of SMEs, academics and researchers working with SMEs, EC representatives and others involved in this area, to explore the role of SMEs in European research and innovation and address issues such as how to strengthen and improve support at the EU level. Research for the benefit of SMEs projects have been supported under FP6 and FP7, including on ICT enabled innovations in the service sector SMEs or in other sectors, on knowledge and innovation management, on intellectual capital and organisational innovation etc, overall involving innovations in the service sectors, as well as service innovation in many industrial sectors. 

In short, the workshop examined the potential of service innovation for SMEs, and discussed the role of European research activities to support SMEs in this area. Drawing on the experience of SME research projects, it explored questions such as what are the existing trends and how to address particular aspects of service innovation; why SMEs need research supporting service innovation and what makes service innovation interesting and viable from an SME perspective; what is the role of SME Associations in supporting their members through research and service innovation; how can we improve on support for service innovation through research for SMEs, etc. 

Workshop Agenda  PDF icon 175 KB

Service Innovation Workshop - Final Report  PDF icon 89 KB


Research supporting Service Innovation: a workshop for European SMEs

20 May 2010, Brussels


Research for SMEs supporting Service Innovation

Opening of the workshop   
T. Lennon, Director Dir T, DG RTD

Service Innovation: doing things better and doing new things
Ian Miles  PDF icon 1.1 MB , Universityof Manchester, Institute of Innovation Research

Service Research and the needs of European SMEs
Klaus-Peter Fähnrich  PDF icon 2.0 MB , Director, Institute of Applied Informatics (InfAI), University of Leipzig

       Project Onto wiki: Semantic Collaboration for Enterprise Knowledge Management, E-Learning and E-Tourism

 Research and innovation in the service sector SMEs
Spiros Alexakis  PDF icon 3.9 MB , Director Innovation and Business Development, CAS Software AG
Iraklis Paraskakis  PDF icon 801 KB , South East European Research Centre

       Project EleVATE: an innovative combination of services aiming to enable enterprises and organizations to drive productivity        through learning content management, knowledge sharing, assessment, rapid authoring, and performance support.

       Project ORGANIC: an organic knowledge management system for small knowledge-intensive companies.

From users' needs to Service Innovations
Nikos Passas  PDF icon 1.5 MB , Mobics Ltd

       Project SHOPPING MATE: a location and context aware service for assisting consumers during their shopping time

Addressing SME research needs in a data-intensive mobile application context
Dieter Pfoser  PDF icon 3.4 MB , Institute for Management of Information Systems

       Project TALOS: addressing SME innovation needs in a data-intensive mobile services context

Supporting knowledge intensive small companies for service innovation
Michele Barbera  PDF icon 767 KB , NetSeven Srl

Support for Research supporting Service Innovation
Tiina Tanninen-Ahonen  PDF icon 626 KB , Director, Service Innovation, TEKES

Roundtable discussion: Research supporting service innovation and the role of  SMEs

Moderator: Ian Miles

Research and Innovation in the EU service economy

The Enterprise Europe Network supporting service innovation
Antonis Fysekidis  PDF icon 342 KB / Filippo Pasquet, Unit E - Promotion of SMEs' competitiveness, DG ENTR

Towards a knowledge-based service economy
Mette Quinn  PDF icon 407 KB , Unit D2 Support for Innovation, DG ENTR
Know-how management and valorisation services for European SMEs
Thanos Contargyris  PDF icon 1.3 MB , Institut Français Textile Habillement

       Project PASSAGE: An integrated knowledge management solution for the manufacturing SMEs, to
       identify, capture and preserve critical know-how

Services,  knowledge management and the role of SME Associations
Stefan Zickgraf  PDF icon 1.1 MB , CEA-PME

       Project INCAS: Intellectual Capital Statement made in Europe

Public-Private Innovation Networks in the Service Economy
Luis Rubalcaba  PDF icon 939 KB , Department of Applied Economy, University of Alcalá
       Project SERVPPIN ( FP7 - Socioeconomic Sciences and Humanities): The contribution of public and private services on European growth and welfare and the role of public-private innovation networks.

Roundtable discussion: a European approach to Research in support of Service Innovation

Moderator: Domenico Rossetti di Valdalbero, Unit L2 Research in the economic, social sciences and humanities – Prospective, DG RTD

Ian Miles