Research & Innovation - Participant Portal


TOPIC : Integrated home renovation services

Topic identifier: LC-SC3-EE-2-2018-2019
Publication date: 27 October 2017
Focus area: Building a low-carbon, climate resilient future (LC)

Types of action: CSA Coordination and support action
Opening date:
25 January 2018
Deadline: 04 September 2018 17:00:00

Types of action: CSA Coordination and support action
Opening date:
24 January 2019
Deadline: 03 September 2019 17:00:00

Time Zone : (Brussels time)
  Horizon 2020 H2020 website
Pillar: Societal Challenges
Work Programme Year: H2020-2018-2020
Work Programme Part: Secure, clean and efficient energy
Topic Updates
  • 01 March 2018 12:48

     IMPORTANT - Page limits applicable to proposals

    Applicants are allowed to remove the page break in the cover page of the template for the technical annex, i.e. the proposal text can start on the cover page.

  • 16 February 2018 14:16

    The Frequently Asked Questions for topic LC-SC3-EE-2-2018-2019 can be accessed here.

Topic Description
Specific Challenge:

Many project promoters – public authorities, individuals or businesses – lack the skills and capacity to set up, implement and finance ambitious low-energy and clean energy building projects. In addition, many project developers still face obstacles in raising the necessary up-front costs for their projects – particularly as the small-size of investments and the lack of turnkey solutions increase implementation cost – and lack access to attractive and adequate financing products from the market.


This topic aims at creating or replicating innovative local or regional "integrated home renovation services". The developed services should cover the whole "customer journey" from technical and social diagnosis, technical offer, contracting of works, structuring and provision of finance (e.g. loans or EPCs), to the monitoring of works and quality assurance. Such integrated services should be operational at the end of the project and create more demand for holistic approaches as a result of improved offer by trustful market operators and better awareness from homeowners. They should also support the streamlining of standards and practices into consistent and transparent processes investors can rely on, and by doing so help connect the supply of finance with demand for it.

Proposals should build upon the promising experiences of integrated renovation services emerging in Europe[1] and aim at developing / improving economically viable business models, ultimately running without the need for public subsidies.

Projects funded under this topic will optimise the services required along the renovation process (based on a thorough analysis of the local needs and actors in place), improve trust and awareness of homeowners towards such services, reduce renovation costs and time on-site through standardised approaches (e.g. optimized business processes, standardised contractual arrangements, , branding of the proposed services, …), mainstreaming innovative technical solutions adapted to the local context, help improve their legal and regulatory environment, and overall improve financing conditions for energy renovation.

The services can be developed through dedicated operators (new public or public/private entity or mandated private operator) and/or through an improved co-ordination between existing local actors.

The Commission considers that proposals requesting a contribution from the EU of between EUR 0.5 and 1.5 million would allow this specific challenge to be addressed appropriately. Nonetheless, this does not preclude submission and selection of proposals requesting other amounts.

Expected Impact:

Proposals are expected to demonstrate the impacts listed below, using quantified indicators and targets wherever possible:

  • Implementation and upscale of economically viable business models, ultimately running without the need for public subsidies. Data evidence made available to market actors. Proof of the replication of these initiatives by other market actors;
  • Availability of adequate financing offer for integrated renovation services;
  • Strong and trustworthy partnerships with local actors (e.g. SMEs, ESCOs, financial institutions, energy agencies, NGOs) and quality of the proposed services recognized by market actors;
  • Development of large, locally-developed investment pipelines for home renovation, connecting the supply of finance with demand for it (in million Euro of investments within the first 5 years);
  • Uptake of home energy renovation at local level and corresponding primary energy savings triggered (in GWh/year).

Additional positive effects can be quantified and reported when relevant and wherever possible:

  • Reduction of the greenhouse gases emissions (in tCO2-eq/year) and/or air pollutants (in kg/year) triggered by the project.
Cross-cutting Priorities:

Clean Energy
Socio-economic science and humanities

[1]Please see the examples of good practice in chapter 3 of the Commission Staff Working Document ‘Good practice in energy efficiency’ (SWD(2016) 404 final)

Topic conditions and documents

1. Eligible countries: described in Annex A of the Work Programme.
A number of non-EU/non-Associated Countries that are not automatically eligible for funding have made specific provisions for making funding available for their participants in Horizon 2020 projects. See the information in the Online Manual.


2. Eligibility and admissibility conditions: described in Annex B and Annex C of the Work Programme.

Proposal page limits and layout: please refer to Part B of the proposal template in the submission system below.


3. Evaluation:

  • Evaluation criteria, scoring and thresholds are described in Annex H of the Work Programme. 
  • Submission and evaluation processes are described in the Online Manual.

4. Indicative time for evaluation and grant agreements:

Information on the outcome of evaluation (single-stage call): maximum 5 months from the deadline for submission.
Signature of grant agreements: maximum 8 months from the deadline for submission.

5. Proposal templates, evaluation forms and model grant agreements (MGA):

Coordination and Support Action:

Specific provisions and funding rates
Standard proposal template
Standard evaluation form
General MGA - Multi-Beneficiary
Annotated Grant Agreement

6. Additional provisions:

Horizon 2020 budget flexibility
Classified information
Technology readiness levels (TRL) – where a topic description refers to TRL, these definitions apply

Members of consortium are required to conclude a consortium agreement, in principle prior to the signature of the grant agreement.

7. Open access must be granted to all scientific publications resulting from Horizon 2020 actions.

Where relevant, proposals should also provide information on how the participants will manage the research data generated and/or collected during the project, such as details on what types of data the project will generate, whether and how this data will be exploited or made accessible for verification and re-use, and how it will be curated and preserved.

Open access to research data
The Open Research Data Pilot has been extended to cover all Horizon 2020 topics for which the submission is opened on 26 July 2016 or later. Projects funded under this topic will therefore by default provide open access to the research data they generate, except if they decide to opt-out under the conditions described in Annex L of the Work Programme. Projects can opt-out at any stage, that is both before and after the grant signature.

Note that the evaluation phase proposals will not be evaluated more favourably because they plan to open or share their data, and will not be penalised for opting out.

Open research data sharing applies to the data needed to validate the results presented in scientific publications. Additionally, projects can choose to make other data available open access and need to describe their approach in a Data Management Plan.

Projects need to create a Data Management Plan (DMP), except if they opt-out of making their research data open access. A first version of the DMP must be provided as an early deliverable within six months of the project and should be updated during the project as appropriate. The Commission already provides guidance documents, including a template for DMPs. See the Online Manual.

Eligibility of costs: costs related to data management and data sharing are eligible for reimbursement during the project duration.

The legal requirements for projects participating in this pilot are in the article 29.3 of the Model Grant Agreement.


8. Additional documents:

1. Introduction WP 2018-20
10. Secure, clean and efficient energy WP 2018-20
12. Climate action, environment, resource efficiency and raw materials WP 2018-20
18. Dissemination, Exploitation and Evaluation WP 2018-20

General annexes to the Work Programme 2018-2020

Legal basis: Horizon 2020 Regulation of Establishment
Legal basis: Horizon 2020 Rules for Participation
Legal basis: Horizon 2020 Specific Programme

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Submission Service

To access the Electronic Submission Service of the topic, please select the type of action that is most relevant to your proposal from the list below and click on the 'Start Submission' button. You will then be asked to confirm your choice of the type of action and topic, as these cannot be changed in the submission system. Upon confirmation you will be linked to the correct entry point.

To access existing draft proposals for this topic, please login to the Participant Portal and select the My Proposals page of the My Area section.

Type of Action Coordination & support action [CSA]
Topic Integrated home renovation services - LC-SC3-EE-2-2018-2019
Guidance on proposal submission: H2020 online manual
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