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The list of known issue is available in this FAQ following this link.

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Accessing the Application

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Time has come to fill-in cost claim, but I have no link to reporting. Why? (star)

See topic how a cost claim session is started.

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Questions related to form manipulations (edit, save, finalize, submit)

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  1. You want to modify read-only information: legal data is always read-only (changes must be requested by the LEAR from the participant portal), all information except cost claims are read-only for periodic reports. 
  2. You are using Firefox 3. Please refer to this section of the FAQ; usually an error is raised by the system.
  3. You do not have the right to perform the action. Please refer to the section of the manual which explains management of action rights; usually the save or finalize button is grayed, or does not appear.
  4. The session you are working on has already been submitted, therefore appears to be read-only (no save button, no submit button, all forms are read-only). In this case please ask to your Project Officer or coordinator to create a new session.
  5. Your contribution has already been finalized and the partner appears as completed; un-finalize your contribution and the forms will be editable again. It is possible that you do not have the right to finalize/un-finalize. In that case please refer to the section of the manual which explains management of action rights.

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  1. You are using Firefox 3. Please refer to this section of the FAQ 
  2. The platform is not fully available; some components of the application may not be available: please consult the home page of the Participant Portal for any notice of maintenance.
  3. Your session has reached a timeout; in that case please close the browser and retry the same operation.

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This issue is a known issue with the usage of Firefox 3. Please refer to this section of the FAQ. 

I cannot finalize or submit a session. What can I do? (star)

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The fact that this information is read-only is explained here. Then if you are an facing a discrepency between your status (please check with your LEAR) and NEF, please consider the following cases:

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