Quality and safety in European Union hospitals: A research-based guide for implementing best practice and a framework for assessing performance

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Contract/Grant agreement number
: 241724
EC contribution
: € 2,999,842.00
: 36 months
Starting date
: 01/04/2010
: Quality improvement, patient safety, organisational culture, organisational characteristics, hospital quality, qualitative research, ethnography
Project web-site
: http://www.quaserproject.eu

This translational study will produce an evidence-based guide for hospitals for implementing quality and safety improvement, and a framework for payers to assess the quality and safety of hospitals across the EU. The study will take place in five European countries: the Netherlands, Norway, Portugal, Sweden, and England. The study will compare the macro-level (national) healthcare contexts of the countries and identify the hospital characteristics and cultures that are associated with quality at the organisational and clinical microsystem levels. We will investigate in depth how hospitals implement, spread and sustain quality improvement programmes, including the difficulties they faced and how they were overcome. Our study will seek to understand the differences between high and low performing hospitals in terms of organisational factors such as culture, leadership and management structures.

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