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Innovative and sustainable mobility in Funchal (CIVITAS MIMOSA)

The objectives of the project were to increase the total number of passengers and improve user satisfaction, to build up evaluation models, increase the efficiency of the public transport system and to promote a positive attitudinal shift towards alternative transport modes - biking, walking, car sharing - by making them more attractive.

"Capitalising on its experience with the Civitas initiative, Funchal has produced a well developed project based on the urban mobility concepts developed at EU level in order to create strong socio-economic synergies." – RegioStars Jury 2011

Funchal is the capital of the Autonomous Region of Madeira, Portugal. The city is characterized by rugged hilly landscapes and a very specific terrain and road network, resulting in the higher wear and tear of bus engines and negative impacts in terms of maintenance, energy efficiency, polluting emissions and noise. The current modal split is 55%-45% for the use of private / public transport modes. Without intervention the modal balance would shift in favour of private modes.

The project was built on the outcomes of a CIVITAS cooperation scheme. The CIVITAS Initiative helps cities to achieve a more sustainable, clean and energy efficient urban transport system. The project involved mobilising ERDF financial support to co-fund the specific CIVITAS results in the case of Funchal. The Public Transport Operator (Horários do Funchal) is committed to improving both the level of services and the efficiency of the public transport system by various measures, including the installation of a state of the art control centre for urban public transport. This will enable efficient monitoring of the fleet and lay the foundations for further market research to better match the optimal supply to public transport demand.

The project is being built on the seven demonstration measures prepared in the CIVITAS initiative: Sustainable fleet, Green public transport line, Control system or dial and ride services (demand-based public transport), Urban transport planning centre, Park and ride with public transport school services, Eco drive, Bus and bike. The core measure of the project will be the setting up of an ICT-based public transport operational centre. New environmentally friendly midi-buses will be procured in order to better align transport service provision to mobility needs. This will allow the transport operator to provide services in neighborhoods with narrow streets that could not so far be reached. There will be a communication campaign and new branding to attract more passengers. Finally a continuous evaluation methodology to monitor service quality and passenger satisfaction is being developed.

The innovative character of the project lies in the degree of integration of its measures. It has already delivered tangible achievements: operational costs have reduced in relation to revenues in 2008-09, satisfaction rates among users have increased and there is a significant increase in the number of mobility-impaired users.

Technical information

Program

ERDF from October 2008 to December 2013

Total Investment

EUR 2 876 120

EU contribution

EUR 2 013 280

Contact

CIVITAS FORUM
Portugal

Draft date

28/04/2011
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