Getting businesses moving with IT

Cooperation, investment and collaborative effort is building better small business technology infrastructure in central Europe, to help develop and support the region’s SMEs.

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Businesses have recognised the need for IT Service Management, which refers to the implementation and management of quality IT services that meet the need of business. Businesses have recognised the need for IT Service Management, which refers to the implementation and management of quality IT services that meet the need of business.

" To become an innovator was a challenging process… I am now asked for advice by the managing director concerning potential new products and sales strategies. I can truly recommend to everyone to become an innovator with the help of INNOTRAIN IT. "

Günter Strolz, Head of IT SWARCO TRAFFIC SYSTEMS GmbH, Germany

Information technology (IT) can be extremely complicated for small businesses, but it is the key to business success in the 21st Century. The project “INNOTRAIN IT” – Innovation Training IT Central Europe - is helping businesses improve their IT capacity through training and by providing resources, resulting in an innovation-boosting environment.

Working collaboratively, the project has trained thousands of workers and has worked with nearly a dozen start-ups.

Learning through training

Reducing IT costs is a major concern of any small business. INNOTRAIN IT helps small and medium-sized enterprises (SMEs) reduce information technology costs by 20 % through hands-on training, thus enabling businesses to spend more resources to raise their capacity for innovation. Using specific examples, the sessions train workers on the latest IT processes.

More so, the transnational nature of the projects enables business leaders to understand solutions across the European Union.

Developing an IT model to solve business problems

Finding a successful IT solution is often based on having the right tools. Using guidelines developed at the University of Münster, INNOTRAIN IT helps businesses develop a collaborative environment between computers and workers.

When combined correctly, SMEs will improve their IT environment, leading to business innovation and increased economic opportunities. By following the INNOTRAIN IT training, numerous central European SMEs have successfully strengthened their innovation capabilities.


Total investment and EU funding

Total investment for the project “INNOTRAIN IT network for service management and innovation” is EUR 1 950 610, of which the EU’s European Regional Development Fund is contributing EUR 1 537 356 from the Operational Programme “Central Europe” for the 2007 to 2013 programming period.


Draft date

16/12/2014