Your rights as a consumer
How the European Union protects your interests

European Commission

2007 - 22 pp. - 16.2 x 22.9 cm
Manuscript completed in February 2007

Catalogue number: NA-AB-06-462-EN-C

Text only:   Manuscript (185 Kb)

Illustrated version:   1301 Kb

In the European Union, you can shop wherever you like in the hunt for the best goods and services at the lowest prices, without having to bother with customs, taxes or, in the euro area, exchange rates.
The number of people shopping across borders and over the Internet is growing all the time. The EU aims to make sure that your rights as a consumer are protected, wherever you decide to shop.