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The information on this site is subject to a disclaimer, a copyright notice and rules related to personal data protection.
The Publications Office maintains this website to enhance public access to the work of the various institutions involved in the decision-making process (European Parliament, Council of the European Union, European Commission, European Economic and Social Committee, Committee of the Regions). Our goal is to keep this information timely and accurate. If errors are brought to our attention, we will try to correct them. However, the Publications Office accepts no responsibility or liability whatsoever with regard to the information on this site.
This information is:
Please note that it cannot be guaranteed that a document available on-line exactly reproduces an officially adopted text. Only European Union legislation published in paper editions of the Official Journal of the European Union is deemed authentic.
It is our goal to minimize disruption caused by technical errors. However some data or information on our site may have been created or structured in files or formats that are not error-free and we cannot guarantee that our service will not be interrupted or otherwise affected by such problems. The Publications Office accepts no responsibility with regard to such problems incurred as a result of using this site or any linked external sites.
This disclaimer is not intended to limit the liability of the Publications Office in contravention of any requirements laid down in applicable national law nor to exclude its liability for matters which may not be excluded under that law.
© European Union, 2000-2010
Legislative and quasi-legislative documents, as well as related COM series, charters and treaties, originally published in the Official Journal of the European Union, and accessible via the PreLex website links, are considered to be in the public domain. For re-use and further dissemination thereof, please refer to the copyright notice displayed on the EUR-Lex website http://eur-lex.europa.eu/en/editorial/legal_notice.htm
For reproduction of third-party literary or artistic material (drawings, photos, audio, video, etc.) incorporated in documents/data, and identifiable as such, permission must be sought directly from the copyright holder.
In case of doubt regarding copyright, queries may be addressed in writing to:
Publications Office of the European Union
Official Journal and Access to Law Directorate
Legal and Documentary Issues on Dissemination of Law / Copyright Unit
Copyright / Licences, Pre-litigation and Legal Issues Section
2, rue Mercier
Fax (352) 29 29-42755
Reproduction of any document other than those mentioned above is subject to the conditions of re-use determined by the copyright notice displayed either on the document itself or on the website of the relevant institution/body/organisation.
The European Communities are committed to user privacy.
The policy on protection of individuals with regard to the processing of personal data by the Community institutions is based on Regulation (EC) N° 45/2001 of the European Parliament and of the Council of 18 December 2000.
Purpose of the data treatment:
Your data are collected and processed to enable the Publications Office to answer your enquiries.
Collected personal data are treated according to the policy described in the above-mentioned Regulation.
Data will be used only for the purpose of replying and of analyzing the errors and enquiries by Publications Office staff and their contractors in order to improve the service.
The collection of data is based on voluntary agreement by the data subjects.
Controller of the data treatment:
The controller responsible for processing these data is the head of unit OPOCE.A.1 of the Publications Office. If you have any questions about the processing of your e-mail and related personal data, do not hesitate to include them in your message, in particular if you want to see any of your personal data we are holding, or have it changed or deleted. You can also send a mail to: email@example.com
First Name, Last Name and E-mail (mandatory fields).
Organisation, country (non‑mandatory fields).
To whom are your data disclosed?
The data collected will be treated confidentially and used only by the EUR-Lex help desk and EUR-Lex team of the Publications Office and its contractor.
No personal data is transmitted to parties which are outside the recipients and the legal framework mentioned, without prejudice to a possible transmission to the bodies in charge of a monitoring or inspection task in accordance with Community legislation e.g. OLAF, or an investigating magistrate.
The Publications Office will not share personal data with third parties for direct marketing.
How long your data are kept?
Data are kept for maximum 4 years and deleted thereafter, unless an enquiry is in progress. Then the data will be kept for the time necessary for the completion of the enquiry.
How can you access to your data, check their accuracy and if needed, correct them?
You have the right to request a copy of your personal details at any time to check the accuracy of the information held, and/or to correct or update this information. You may also ask your personal information to be deleted completely if no enquiry from you is in progress.
To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.
What are the technical means used and the security measures to avoid misuse or unauthorized access?
The Publications Office has put in place, and regularly reviews and updates, appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information collected.
Your enquiry is stored on the server of our contractor, processed and may also be forwarded by email to the expert responsible for replying to the enquiry.
Such external contractors have signed a contract with the Publications Office which legally bind them to comply with the applicable legislation on the protection of personal data and the processing thereof, and more specifically with Regulation (EC) 45/2001.
Staff of the EU Publications Office who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Notice by, for example, not using the information for any purpose other than to carry out the services they are performing for.
What are the contact points for questions or complaint?
If you wish to access, delete or correct your personal information please contact:
Complaints, in case of conflict, can be addressed to the Commission's data-protection-officer or the European Data Protection Supervisor.
Changes to this Privacy Notice
If this Privacy Notice changes in any way, we will place an updated version of it on http://ec.europa.eu/prelex/legalnotice.cfm?CL=en. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.