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Luxembourg hosts citizens' dialogue on New Deal for Consumers

Consumer policy

The second Citizens' Dialogue on the New Deal for Consumers took place in Luxembourg on Friday, May 18. The event was jointly organised by the Commission (DG Justice and Consumers), the Commission Representation in Luxembourg, and Luxembourgish authorities, as a way to listen to the views and concerns of citizens in regards to the new legislation being proposed.

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Exploratory Study of consumer issues in peer-to-peer platform markets

Consumer policy

This study investigates five peer-to-peer (P2P) platform markets and identifies the main issues for peer consumers and peer providers from the perspective of consumer policy. Online P2P transactions via platforms present both benefits and challenges for consumers. Policy makers need better understanding of how consumer interests play out on platforms so they can promote a responsible development of these markets.

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