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Exploratory Study of consumer issues in peer-to-peer platform markets

Consumer policy

This study investigates five peer-to-peer (P2P) platform markets and identifies the main issues for peer consumers and peer providers from the perspective of consumer policy. Online P2P transactions via platforms present both benefits and challenges for consumers. Policy makers need better understanding of how consumer interests play out on platforms so they can promote a responsible development of these markets.

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The European Commission publishes study on measuring consumer detriment in the European Union

Consumer policy

Protecting consumers against significant personal detriment is a matter of fairness and helps improve overall market functioning. This study set out to improve the quality and consistency of assessing personal consumer detriment by developing a simple, cost-effective state-of-the-art methodology to identify, measure and quantify incidence and magnitude of detriment.

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Safety without borders: International Product Safety Week 2016

Consumer policy

The International Product Safety Week will take place this year from 14 to 18 November. Regulators and stakeholders from more than 40 countries will meet to exchange their ideas and experiences on current product safety matters. This year, the event will focus on the challenges brought about by the digital economy.

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European Consumer Summit 2016

Consumer policy

The European Commission's Directorate-General for Justice and Consumers hosted the 2016 edition of the European Consumer Summit: "EU consumer law: still fit for purpose? Achievements and challenges", on 17 October 2016 in Brussels.

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