Consumer and marketing law - Newsroom
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05-06-2012 - Consumer and marketing law
Stakeholders' conference on the revision of the Package Travel Directive
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23-05-2012 - Consumer and marketing law
A new European Consumer Agenda – Boosting confidence and growth by putting consumers at the heart of the Single Market
Only empowered and confident consumers can fully exploit the potential of the Single Market and enhance innovation and growth. This is why the European Commission's strategic vision for EU consumer policy for the years to come – adopted today - aims to maximise consumer participation and trust in the market.
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17-12-2011 - Consumer and marketing law
Improving your choice for buying and selling. Play video
Only 8% of consumers shop online from other European countries. New EU rules give the online shopper the option of choosing a European sales contract. This will make it easier and cheaper for you to buy and return online your favourite products, and will give you the trust that your rights are being protected across Europe. This optional European contract will also help businesses grow, by letting them trade anywhere in Europe under the same rules and without additional costs.
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16-12-2011 - Consumer and marketing law
Misleading and Comparative Advertising
Public Consultation on Directive 2006/114/EC concerning Misleading and Comparative Advertising and on unfair commercial practices affecting businesses.
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16-11-2011 - Consumer and marketing law
Conference on consumer problems with digital products
DG Justice hosted a one-day conference (agenda
[66 KB] ) on Wednesday 16 November to discuss consumer problems with digital products, such as e-mail, social networks, music, films, e-books or e-learning services. Problems include incomplete or incomprehensible information, interrupted access to content and faulty products. -
11-10-2011 - Consumer and marketing law
European Commission proposes an optional Common European Sales Law to boost trade and expand consumer choice
European Commission - Press release Brussels, 11 October 2011 – Despite the success of the EU's Single Market, barriers to cross-border trade remain. Many of these result from divergent sales laws between the 27 Member States....
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11-10-2011 - Consumer and marketing law
An optional Common European Sales Law: Frequently asked questions
MEMO/11/680 Brussels, 11 October 2011 What is the Common European Sales Law about? Consumers and businesses – especially small companies – are not using the full potential of a Single Market of 500 million people....
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10-10-2011 - Consumer and marketing law
New EU rules on consumer rights to enter into force
MEMO/11/675 Brussels, 10 October 2011 The new EU Consumer Rights Directive has been formally adopted today by Member States in the EU's Council of Ministers. The new legislation will strengthen consumers' rights in all 27 EU countries, particularly when ...
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29-09-2011 - Consumer and marketing law
The European Commission takes action to enforce timeshare protection
The European Commission has decided to step up legal action against Spain, Poland, Slovenia and Lithuania to ensure that consumers benefit from the protection granted under EU rules...
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29-09-2011 - Consumer and marketing law
The European Commission asks Belgium and France to comply with EU rules on unfair practices
The European Commission has today stepped up legal action against Belgium and France for non-compliance with the Unfair Commercial Practices Directive...
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29-07-2011 - Consumer and marketing law
New tool to fight Unfair Commercial Practices
The Commission has developed a new tool to support national enforcers in achieving a common understanding and a uniform application of the Directive on Unfair Commercial Practices.
This legal database makes it possible to compare decisions and national case-law of the Member States.
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23-06-2011 - Consumer and marketing law
Consumer Rights: 10 ways the new EU Consumer Rights Directive will give people stronger rights when they shop online
MEMO/11/450 Brussels, 23 June 2011 Good news for consumers: new EU legislation will strengthen their rights in all 27 Member States. The European Parliament today adopted – by an overwhelming majority (615 for, 16 against, 21 abstentions) – the Consumer ...
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16-06-2011 - Consumer and marketing law
Sale of consumer goods: Commission closes case against Czech Republic
European Commission - Press release Brussels, 16 June 2011 - The European Commission closed infringement proceedings against the Czech Republic after it improved its rules for consumers wishing to return faulty goods....
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24-03-2011 - Consumer and marketing law
Statement by Vice-President Viviane Reding on the European Parliament’s plenary vote on the Consumer Rights Directive
MEMO/11/188 Brussels, 24 March 2011 Better rights for consumers when they shop online are within reach, following today's plenary vote by the European Parliament to move ahead with a draft EU consumer protection law....
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14-03-2011 - Consumer and marketing law
Consumer protection: Commission requests Belgium to comply with rules on unfair commercial practices
IP/11/310 Brussels, 14 March 2011 The European Commission has sent a reasoned opinion to Belgium asking the country to comply with EU rules protecting consumers from commercial practices that could harm them....
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25-05-2010 - Consumer and marketing law
Competitiveness Council, Brussels, 25-26 May 2010 – Consumer and Research, Innovation and Science points
MEMO/10/212 Brussels, 25th May 2010 The Competitiveness Council will hold on 25 May in the afternoon a policy debate on the Commission's proposed Consumer Rights Directive, which is also being reviewed by the European Parliament....
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15-03-2010 - Consumer and marketing law
Viviane Reding Vice-President of the European Commission responsible for Justice, Fundamental Rights and Citizenship An ambitious Consumer Rig
SPEECH/10/91 Ladies and Gentlemen, I am very grateful to the European Economic and Social Committee for the invitation to take part in European Consumer Day. I can think of no better occasion to discuss my vision of consumer rights in the EU....
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15-03-2010 - Consumer and marketing law
Viviane Reding Vice-President of the European Commission responsible for Justice, Fundamental Rights and Citizenship Making the Single Market
SPEECH/10/92 Justice in the Single Market Ladies and Gentlemen, I would like to thank the Spanish government for organising today's conference on the reform of international litigation in Europe. The subject is important and timely....
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15-03-2010 - Consumer and marketing law
Viviane Reding Vice-President of the European Commission responsible for Justice, Fundamental Rights and Citizenship An ambitious Consumer Rights Directive: boosting consumers' protection...
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15-03-2010 - Consumer and marketing law
Viviane Reding Vice-President of the European Commission responsible for Justice, Fundamental Rights and Citizenship Making the Single Market work for Europe's citizens and businesses...
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01-11-2009 - Consumer and marketing law
Package Travel Directive
When developing policy and legislation, the European Commission consults widely with EU citizens and stakeholders through public consultations.
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01-01-2008 - Consumer and marketing law
Doorstep-Selling Directive
When developing policy and legislation, the European Commission consults widely with EU citizens and stakeholders through public consultations.
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08-02-2007 - Consumer and marketing law
Proposal for a Directive on Consumer Rights
When developing policy and legislation, the European Commission consults widely with EU citizens and stakeholders through public consultations.
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20-10-2006 - Consumer and marketing law
Price Indication Directive
When developing policy and legislation, the European Commission consults widely with EU citizens and stakeholders through public consultations.
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01-08-2006 - Consumer and marketing law
Timeshare Directive
When developing policy and legislation, the European Commission consults widely with EU citizens and stakeholders through public consultations.