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Improving your choice for buying and selling. Play video

Only 8% of consumers shop online from other European countries. New EU rules give the online shopper the option of choosing a European sales contract. This will make it easier and cheaper for you to buy and return online your favourite products, and will give you the trust that your rights are being protected across Europe. This optional European contract will also help businesses grow, by letting them trade anywhere in Europe under the same rules and without additional costs.