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The EU-level policy environment

The ISA programme operates within a larger framework of EU-level policies and strategies on eGovernment that have been developed in recent years.

The Europe 2020 strategy aims at making European economy more competitive, inclusive and sustainable, basing economic growth on knowledge and innovation. Efficient and effective public services, fostered by the ISA programme, contribute to the competitiveness of the EU economy.

ISA also contributes to the Digital Agenda for Europe – one of the Europe 2020 strategy’s seven flagship initiatives – that supports wider deployment and more effective use of digital technologies. The Digital Agenda states that interoperability has the potential to contribute to the European economy’s smart, sustainable and inclusive growth. This requires public services to flow across borders, with electronic services and devices working together efficiently, based on common standards and open platforms.

ISA also contributes to the eGovernment action plan 2011-2015, developed along the lines of the Malmö ministerial declaration. The eGovernment action plan aims to foster open, flexible and collaborative European administrations that use information technologies to increase their own efficiency and effectiveness, constantly improving in a way that caters for users’ needs and maximises public value. In order to achieve these goals, the action plan defines a number of actions that are currently supported by the ISA programme: the development of electronic services to support citizens’ initiatives; putting into action the European Interoperability Framework (EIF)pdf(2 MB) and the European Interoperability Strategy (EIS)pdf(2 MB); exchanges of expertises, promotions of the re-use and sharing of solutions to implement interoperable eGovernment services; and alignment of national interoperability frameworks to the EIF.

The European Interoperability Strategypdf(2 MB) provides direction and sets priorities to address interoperability problems that currently hamper cooperation among European public administrations. It is being implemented through actions launched under the ISA programme and via various other initiatives, first and foremost being the CIP ICT-PSP programme and the eGovernment action plan.